Location d’équipement ou prestation de services par United Rentals
Dernière mise à jour : 2 septembre, 2026
Veuillez lire attentivement. Le présent contrat comprend une clause d’indemnisation, un recours collectif et une renonciation au jury, ainsi que des limitations de la responsabilité de United. By accepting delivery of the Equipment or Services (defined below) or making payment(s) to United for the same, Customer agrees to be bound by the Rental and Service Terms and the Terms and Conditions Regarding Electronic Communications that are made available by United on its website at https://www.unitedrentals.com/legal/electronic-communications-terms-conditions, along with the Rental Protection Program Terms (“RPP”) (if applicable) that are made available by United on its website at https://www.unitedrentals.com/legal/rpp-ca-eng, even if the Rental and Service Agreement has not been fully executed or if Customer has accepted the Rental and Service Agreement online without signature.
“Agreement” means the Reservation Details (as defined below), together with the RPP and any associated Rental and Service Agreement (as defined below), including these Rental and Service Terms which are incorporated by reference therein.
“Credit Card” means the credit card provided by Customer as part of this Agreement or otherwise kept on file with United.
“Customer” means the person or entity identified as such in the Reservation Details or any representative, agent, officer or employee of Customer.
“Equipment” means any one or more of the items identified as rental items in the Reservation Details and any accessories, attachments or other similar items delivered to Customer including, but not limited to any items rented in association with the Equipment or Services identified in the Speciality Terms in Sections 25 – 38 herein, air hoses, electric cords, blades, welding cables, liquid fuel tanks and nozzles.
“Rental and Service Agreement” means the agreement made between Customer and United for United to rent Equipment and/or provide Services, whether that agreement is made in person at the Store Location, online (including if Customer has accepted the agreement online without signature) or at the time of Equipment delivery, and which incorporates by reference these Rental and Service Terms and, to the extent applicable, the Rental Protection Plan that United makes available to direct commercial customers.
“Rental Period” means the period of time between the “Rental Out” and “Scheduled In,” set forth in the Reservation Details, except that the Rental Period may terminate earlier as provided in Section 22 hereof or if Customer returns the Equipment earlier.
Les termes « Détails de la réservation » désignent l’Équipement, la Période de location, les renseignements de livraison, de paiement et autres informations spécifiées sur l’écran de confirmation/résumé de la commande ou dans le Contrat de location et de service, selon le cas.
“Service” or “Services” means, as applicable, the delivery, installation, pick up and repair of Equipment purchased and/or rented by Customer including, without limitation, Trench Services, Scaffolding Services, Portable Sanitation Services, Fluid Solutions Services, Power and HVAC Services, Storage and Office Solutions Services, Alarm Monitoring Services, and Tool Services (each as defined herein).
“Site” means Customer’s job site, worksite or, project location where the Equipment will be located and/or where the Services will be performed.
“Specialty Media” means specialty filtration materials purchased in connection with the rental of Equipment used for Fluid Solutions (as defined in Section 27), such as sand, gravel, carbon or other materials used to remove certain contaminants or other materials.
“Store Location” means the United address set forth in the Rental and Service Agreement.
“Tanks” means the Equipment, identified as rental items as part of the Fluid Solutions Services, in which Customer stores materials.
“Taxes” mean sales tax, goods and services tax or other taxes, levies and assessments required to be collected by United from Customer at any time upon, or in respect of, the Equipment, the Services and/or the Agreement.
“United” means United Rentals of Canada, Inc.
Toute personne acceptant le présent Contrat déclare et atteste avoir l’âge légal, ainsi que l’autorité et le pouvoir de signer le présent Contrat au nom du Client.
TO THE FULLEST EXTENT PERMITTED BY LAW, CUSTOMER AGREES TO INDEMNIFY, DEFEND AND HOLD UNITED, AND ALL OF ITS RESPECTIVE DIRECTORS, OFFICERS, AGENTS, SERVANTS OR EMPLOYEES, AND AFFILIATES, PARENTS AND SUBSIDIARIES, HARMLESS FROM AND AGAINST ANY AND ALL LIABILITY, CLAIMS, LOSS, DAMAGE OR COSTS (INCLUDING, BUT NOT LIMITED TO, LEGAL FEES, LOSS OF PROFIT, BUSINESS INTERRUPTION OR OTHER SPECIAL OR CONSEQUENTIAL DAMAGES, DAMAGES RELATING TO PROPERTY DAMAGE, BODILY INJURY OR DAMAGES RELATING TO WRONGFUL DEATH) ARISING OUT OF OR RELATED TO THE (I) INSTALLATION, OPERATION, USE, ALTERATION, MODIFICATION, REMOVAL, POSSESSION OR RENTAL OF THE EQUIPMENT, OR PROVISION OF SERVICES BY UNITED, OR BY ANY THIRD PARTY WHERE CUSTOMER HAS REQUESTED UNITED TO ARRANGE FOR SUCH SERVICES, (II) CLAIMS BY ANY CUSTOMER, INDEPENDENT CONTRACTOR OR CUSTOMER EMPLOYEE, AGAINST CUSTOMER, INCLUDING BUT NOT LIMITED TO ANY CLAIM THAT CUSTOMER FAILED TO DISCLOSE OR OBTAIN CONSENT TO DATA COLLECTION CONTEMPLATED UNDER THIS AGREEMENT OR (III) ERRORS, OMISSIONS, INACCURACIES OR MISREPRESENTATIONS (WHETHER INTENTIONAL OR INADVERTENT) IN THE DOCUMENTS OR OTHER INFORMATION PROVIDED BY CUSTOMER, OR OBTAINED FROM OTHERS (INCLUDING ANY THIRD-PARTY DOCUMENTS OR DOCUMENTATION), UPON WHICH UNITED RELIES WHEN PROVIDING THE EQUIPMENT OR PROVIDING OR ARRANGING THE SERVICES. CETTE DISPOSITION D’INDEMNITÉ S’APPLIQUE ÉGALEMENT À TOUTE RÉCLAMATION DÉLICTUELLE CONTRE UNITED BASÉE SUR DES CAUSES D’ACTION STRICTES OU DE RESPONSABILITÉ DU PRODUIT. TOUTEFOIS, LE CLIENT NE SERA PAS TENU D’INDEMNISER UNITED POUR UNE PARTIE DE TOUTE PERTE, TOUT DOMMAGE OU TOUTE RESPONSABILITÉ CAUSÉ UNIQUEMENT PAR LA FAUTE INTENTIONNELLE OU LA NÉGLIGENCE DE UNITED. IN FURTHERANCE OF, BUT NOT IN LIMITATION OF, THE INDEMNITY PROVISIONS IN THIS AGREEMENT, CUSTOMER EXPRESSLY AND SPECIFICALLY AGREES THAT THE FOREGOING OBLIGATION TO INDEMNIFY SHALL NOT IN ANY WAY BE AFFECTED OR DIMINISHED BY ANY STATUTORY OR CONSTITUTIONAL LIMITATION OF LIABILITY OR IMMUNITY CUSTOMER ENJOYS FROM SUITS BY ITS OWN EMPLOYEES. L’OBLIGATION D’INDEMNISATION CONTINUERA EN PLEINE FORCE ET EFFET NONOBSTANT L’EXPIRATION OU LA RÉSILIATION ANTICIPÉE DU CONTRAT.
Customer acknowledges that Customer has inspected the Equipment prior to taking possession thereof, finds it in good working order and repair and suitable for Customer’s needs. Customer further acknowledges that Customer has inspected the propulsion tank of Vehicles (as defined in Section 30 herein) registered and licensed, or required to be registered and licensed, for use on any highway or public road, prior to taking possession thereof and such propulsion tank contained no dyed fuel. Customer has inspected or will inspect all hitches, bolts, safety chains, hauling tongues and other devices and materials used to connect the Equipment to Customer’s towing vehicle, if any. Customer acknowledges United is not responsible for any damage to Customer’s towing vehicle caused by detachable hitches or mirrors. En ce qui concerne la location de Réservoirs, le Client doit prendre des mesures indépendantes pour s’assurer que tout matériel que le Client stocke dans les Réservoirs est chimiquement compatible avec l’Équipement. Customer shall provide United with the safety data sheet or verified laboratory tests that identify the material Customer stores in the Tanks. Si le Client constate un dysfonctionnement ou un défaut dans l’Équipement, il doit en aviser immédiatement United. Customer shall abide by all third-party manufacturer requirements regarding repair, maintenance, and notice.
United ne peut, en aucun cas, être tenue responsable, à l’égard du client ou d’une tierce partie des situations suivantes : (i) any loss, damage or injury caused by, resulting from or in any way connected with the Equipment, its operation or its use, or Services provided by United, or by any third party where Customer has requested United to arrange for such Services; (ii) United’s failure to deliver the Equipment as required hereunder or United’s failure to repair or replace non-working Equipment; (iii) any incidental, consequential, punitive or special damages, including damages resulting from the delay to any ongoing projects, in connection with this Agreement or its subject matter under any legal or equitable theory, including breach of contract, tort (including negligence), strict liability, or product liability, even if so advised of the possibility of such damages, if such damages were otherwise foreseeable, and notwithstanding the failure of any agreed or other remedy of its essential purpose; (iv) any civil penalties regarding compliance with any federal, provincial, territorial or municipal law or regulation related to use of the Equipment , the provision of Services or any information thereby obtained, and any attorney fees and costs for any private enforcer pursuing such civil penalties; or (v) any liquidated damages. Le client reconnaît et assume tous les risques inhérents au fonctionnement, à l’utilisation et à la possession de l’équipement à partir du moment où l’équipement est livré au client et jusqu’à ce que l’équipement soit retourné à United et le client prendra toutes les précautions nécessaires pour protéger toutes les personnes et biens contre les blessures et les dommages pouvant être causés par l’équipement.
Customer shall provide United with the information and the documentation United requests to assess, plan and perform or arrange for the Services and/or provide the Equipment. All Equipment is provided and Services are performed based on information provided by Customer or others, including the Database Information (as defined below), and United is relying on the accuracy and completeness of such information in providing the Equipment and performing or arranging for such Services. Le Client reconnaît que United n’est pas en mesure d’assurer l’exactitude, l’exhaustivité et la suffisance des renseignements fournis par d’autres, soit parce qu’il est impossible de les vérifier, soit en raison d’erreurs ou d’omissions qui pourraient s’être produites lors de l’assemblage de ces renseignements. Customer is responsible for providing a secure and safe work environment for all parties, including United and its employees, and for ensuring that the Services are carried out in compliance with applicable laws. Customer shall ensure that the Equipment is accessible to United personnel and located in a clean, unobstructed, and safe area. In the event that Customer is not the site owner, Customer warrants that Customer has secured the written consent of the owner for the installation and removal of any Equipment. In the event that United, in its sole discretion, determines that it is unable to perform or arrange for, or needs to delay the performance of, the Services because Customer, or its third-party contractors, have not provided a secure and safe work environment, have failed to provide accurate or complete information, have caused delays, or have otherwise failed to comply with their responsibilities, United (i) reserves the right to refuse to provide or arrange for the Services and/or provide the Equipment; and (ii) shall not be responsible to Customer for any liability whatsoever. Additionally, Customer shall be responsible for any increased costs (including waiting time) incurred by United as a result of such actions.
Le client atteste connaître le fonctionnement et l’utilisation appropriées de chaque pièce d’équipement. Customer has selected the Equipment based on its requirements and will not use or allow anyone to use the Equipment for an illegal purpose or in an illegal manner; without a license, if required under any applicable law; or who is not a Qualified Operator (as defined in Section 30.3 herein). Customer shall not insert, or permit to be inserted, any dyed fuel into the propulsion tank of Vehicles registered and licensed, or required to be registered and licensed, for use on any highway or other public road. De plus, le Client n’utilisera que du carburant diesel à très faible teneur en soufre dans l’Équipement ayant des moteurs de niveau 5. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM ALL FINES, PENALTIES, DAMAGE TO EQUIPMENT AND ANY OTHER COSTS INCURRED BY UNITED DUE TO DYED FUEL BEING INTRODUCED INTO THE PROPULSION TANK OF SUCH VEHICLES. Le Client accepte : Le client s’engage à : i) vérifier les filtres, l’huile, les niveaux de liquide et la pression des pneus; ii) nettoyer et inspecter visuellement l’Équipement tous les jours; iii) cesser immédiatement toute utilisation de l’Équipement et informer sans délai United en cas de besoin de réparation ou d’entretien de l’Équipement. Le Client reconnaît que United n’a aucunement la responsabilité d’inspecter l’Équipement alors qu’il est en la possession du Client. United aura le droit de remplacer l’Équipement par un autre équipement similaire à tout moment et pour n’importe quelleraison. Sauf si le Client transmet par écrit à United des informations contraires lors de la signature du présent Contrat, le Client affirme et atteste qu’il signe le présent Contrat uniquement à des fins professionnelles ou commerciales et non à des fins personnelles, familiales, ménagères ou agricoles, ni en relation avec l’exploitation d’une ferme, d’un ranch ou d’un pâturage, et que l’Équipement ne sera pas utilisé à de telles fins.
Si le Client a l’intention d’utiliser l’Équipement pour l’entreposage et la manutention de Matières réglementées (tels que définis aux présentes), les conditions suivantes énoncées dans la présente section 8 s’appliqueront.
8.1.Definitions. “Regulated Materials” means any substance or material which under any Environmental Laws is defined to be “hazardous”, “toxic”, “deleterious”, “caustic”, “dangerous”, a “contaminant”, a “pollutant”, a “dangerous good”, a “waste”, a “source of contamination” or a “source of a “pollutant” or any other substance the storage, manufacture, disposal, treatment, generation, use, transport, remediation or release into the environment of which is prohibited, controlled, regulated or licensed under Environmental Laws or the existence of which in the soils or groundwater of property exceeds applicable industrial/commercial standards established by governmental authorities from time to time. “Environmental Laws” means all federal, provincial, territorial, municipal or local statutes, regulations, by-laws, environmental permits, orders or rules, and any policies or guidelines of any governmental or regulatory body or agency, and any requirements or obligations arising under the common law, relating to the environment and, the transportation of dangerous goods and occupational health and safety. “Non-Hazardous Waste” means any material, substance or waste that does not fall under the definition of “Regulated Materials” in this Section 8.
8.2. Tank Testing. Le Client reconnaît que l’Équipement peut avoir contenu des Matières réglementées dans le passé. Le Client peut, à ses frais, tester l’Équipement avant d’en prendre possession pour déterminer la présence de quantités résiduelles de Matières réglementées. Si des quantités résiduelles de Matières réglementées sont détectées dans l’Équipement par des tests préliminaires, le Client peut en aviser United et demander un nouvel Équipement ou résilier la location. Si le Client choisit de continuer à utiliser l’Équipement ou de ne pas le tester, le Client sera lié par les conditions énoncées aux présentes et renoncera à tout droit de s’opposer à la présence de Matériel réglementé ou de demander un recours juridique en rapport avec la présence dans l’Équipement de Matières réglementées résultant de toute utilisation antérieure, et convient que l’Équipement est adapté à l’utilisation prévue par le Client. À l’expiration ou à la résiliation de la Période de location, mais avant que l’Équipement ne soit retourné à United Rentals, le Client doit, à ses propres frais, retirer de l’Équipement toutes les Matières réglementées, qu’elles soient préexistantes ou qu’elles résultent de l’utilisation par le Client, et nettoyer l’Équipement pour se conformer à toutes les normes prescrites par les lois, ordonnances et réglementations municipales, provinciales, territoriales et fédérales applicables, y compris, mais sans s’y limiter, les Lois environnementales.
8.3.Cleaning. Avant le retour, le Client doit nettoyer l’Équipement conformément aux exigences suivantes : (i) cleaning must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; (iii) where required, Equipment must be triple-rinsed using a solvent capable of removing Regulated Materials, then purged to remove any vapors or cleaned by another method capable of achieving equivalent level of removal; (iv) for radioactive materials (meaning any materials identified by any municipal, provincial, territorial or federal government authority as being radioactive), cleaning must comply with cleaning procedures set forth in the Nuclear Safety and Control Act and the regulations thereunder and any other applicable municipal, provincial, territorial and federal laws, ordinances and regulations including but not limited to Environmental Laws and (v) the independent contractor must certify that the cleaning meets the above specifications.
8.4.Sampling. After cleaning, Customer will confirm the Equipment’s Empty Condition (as defined in Section 15 below) and that cleaning has been conducted, as applicable, by obtaining a professional written laboratory analysis of representative samples taken from various internal parts of the Equipment. Le client convient que l’échantillonnage doit être : (i) performed by an independent contractor acceptable to United; (ii) documented to United’s satisfaction; (iii) taken from various internal parts of the Equipment including at a minimum, the floor, the underside of various cross-braces, and each wall (“Representative Samples”); and (iv) conducted in the presence of and pursuant to the direction of a designated employee of United. Le Client accepte de communiquer avec United pour fixer un rendez-vous afin qu’un employé de United soit témoin de l’échantillonnage au moins dix (10) jours ouvrables avant la résiliation de la location. En ce qui concerne l’Équipement consistant en conteneurs intermodaux, roulants et sous vide, en plus des exigences ci-dessus, le Client convient qu’initialement, 20 % de l’Équipement consistant en conteneurs intermodaux, roulants ou sous vide loués par le Client seront testés par le laboratoire tiers. Après des résultats d’échantillonnage initiaux satisfaisants, et à la seule discrétion de United, ce chiffre peut être réduit à un échantillonnage aléatoire de 10 %. If liners are not used, or if any intermodal, roll-off or vacuum container Equipment fails the testing procedures outlined in Section 8.2., then 100% sampling of all intermodals, roll-offs or vacuum container Equipment will be required.
8.5.Sample Analysis. Le Client convient que l’analyse des échantillons doit : (i) be performed by a laboratory acceptable to United that is certified to perform such analysis by the province or territory in which the Equipment is located; (ii) be documented to United’s satisfaction, and must include a record of the chain of custody for the Representative Samples; and (iii) meet or exceed protocols established by applicable governmental authorities.
8.6.Return. Le Client doit retourner l’Équipement Vide conformément aux conditions énoncées aux présentes. Si l’Équipement ne répond pas à la norme, le Client entreprendra un nettoyage supplémentaire de l’Équipement, conformément à toutes les lois, ordonnances et réglementations municipales, provinciales, territoriales et fédérales applicables, y compris, mais sans s’y limiter, les Lois environnementales, afin de respecter la norme, et fournira à United une preuve écrite de celui-ci. United ne collectera pas l’Équipement et le Client continuera de payer des frais de location jusqu’à ce que l’Équipement ait été nettoyé selon les normes spécifiées aux présentes. Si le Client n’est pas en mesure de nettoyer l’Équipement conformément aux conditions énoncées aux présentes, le Client devra payer à United la valeur totale actuelle de remplacement de l’Équipement, plus les taxes applicables. Le Client convient qu’en pareil cas, il assume l’entière propriété et responsabilité de l’Équipement et de tout contenu résiduel, et toute responsabilité connexe pour la gestion, le transport et l’élimination de cet Équipement conformément à toutes les lois applicables. Le Client convient qu’il sera le producteur de tout déchet dangereux, solide ou radioactif résultant de son manquement à retourner l’Équipement Vide, et de tout matériel résiduel résultant de la tentative de nettoyage de l’Équipement par le Client. Le Client accepte en outre d’indemniser, de défendre et d’exonérer United de toute responsabilité encourue par cette dernière du fait de la violation par le Client de ses obligations au titre de la présente section ou du fait que United soit considérée comme un « producteur » en vertu des lois environnementales en vigueur. The foregoing indemnity obligation shall survive the termination or expiration of this Agreement.
UNITED WARRANTS THAT THE EQUIPMENT WILL BE IN GOOD WORKING ORDER UPON DELIVERY AND THE SERVICES WILL BE PERFORMED IN A GOOD AND WORKMANLIKE MANNER, PROVIDED THAT IN THE CASE OF SERVICES PROVIDED BY A THIRD PARTY, UNITED MAKES NO WARRANTY AND UNITED’S OBLIGATION SHALL BE LIMITED TO ASSIGNING TO CUSTOMER ANY WARRANTY RECEIVED FROM SUCH THIRD PARTY. SAUF DANS LES CAS EXPRESSÉMENT ÉNONCÉS AUX PRÉSENTES, UNITED NE DONNE AUCUNE GARANTIE, EXPRESSE OU IMPLICITE, EN CE QUI CONCERNE L’ÉQUIPEMENT, LES MÉDIAS DE FILTRATION OU LES SERVICES, ET NE DONNE AUCUNE GARANTIE, EXPRESSE OU IMPLICITE, QUANT À LA QUALITÉ MARCHANDE DE L’ÉQUIPEMENT OU À SON ADÉQUATION À UN USAGE PARTICULIER, Y COMPRIS LA PERFORMANCE DE TOUT ÉQUIPEMENT DE FILTRATION POUR SATISFAIRE À TOUTE NORME RÉGLEMENTAIRE APPLICABLE. THERE IS NO WARRANTY THAT THE EQUIPMENT IS SUITED FOR CUSTOMER’S INTENDED USE, OR THAT IT IS FREE FROM DEFECTS OR CONTAMINANTS. À L’EXCEPTION DE CE QUI PEUT ÊTRE SPÉCIFIQUEMENT ÉNONCÉ DANS LE PRÉSENT CONTRAT, UNITED REJETTE TOUTE GARANTIE, EXPLICITE OU IMPLICITE, FAITE DANS LE CADRE DE CETTE TRANSACTION. EN CAS DE VIOLATION DE LA GARANTIE DE L’ÉQUIPEMENT CI-DESSUS, UNITED S’ENGAGE À RÉPARER OU REMPLACER L’ÉQUIPEMENT À SES FRAIS ET DÉPENS EXCLUSIFS. IN THE EVENT OF A BREACH OF THE ABOVE SERVICE WARRANTY WITH RESPECT TO SERVICES PROVIDED BY UNITED, UNITED SHALL, AT ITS SOLE COST AND EXPENSE, RE-PERFORM THE SERVICE.
Au cas où l’équipement subissait un accident, devenait dangereux, défectueux ou nécessitait une réparation, le Client doit immédiatement cesser d’utiliser l’Équipement et en aviser immédiatement United. Si une telle situation survient dans le cadre d’une utilisation normale, United réparera ou remplacera l’équipement par un équipement similaire en état de fonctionnement, si un tel équipement de remplacement est disponible. United n’a pas l’obligation de réparer ou de remplacer l’Équipement rendu inutilisable en raison d’une mauvaise utilisation, d’un abus ou de négligence. Le seul recours du Client pour tout défaut ou défaillance dans l’Équipement sera la résiliation de tous les frais de location accumulés après le moment de la panne. Le Client doit retourner l’Équipement au Magasin dans les vingt-quatre (24) heures suivant la défaillance pour résilier les frais de location.
11.1. At the expiration of the Rental Period, Customer will return the Equipment to the Store Location during United’s regular business hours or if United has agreed to pick up the Equipment, United shall endeavor to pick up the Equipment within a commercially reasonable period of time after Customer notifies United that the Equipment is called “off-rent”. Le Client est tenu de restituer l’Équipement dans le même état que celui dans lequel il a été livré, une usure normale (tel que définie ci-dessous) étant acceptée. Les réservoirs doivent être vides et nettoyés de tout leur contenu, comme l’exigent les lois, ordonnances et réglementations municipales, provinciales, territoriales et fédérales applicables, y compris, mais sans s’y limiter, les Lois environnementales, et conformément aux codes, procédures et pratiques applicables. Le Client sera responsable de tous les dommages ou pertes d’Équipement à partir du moment où le Client prend possession de l’Équipement et jusqu’à ce que l’Équipement soit restitué au Magasin par le Client ou collecté par United. En cas de perte ou de destruction d’un équipement ou à défaut de le retourner à United pour une raison quelconque, le client paiera à United la valeur de remplacement complète de l’équipement ainsi que le plein tarif de location tel que spécifié, jusqu’à ce que cet équipement soit remplacé. Si l’Équipement est retourné dans un état endommagé ou excessivement usé, le Client doit payer à United le coût raisonnable de la réparation et payer la location de l’Équipement au taux de location habituel jusqu’à ce que toutes les réparations aient été effectuées. United ne sera en aucun cas tenue de commencer les travaux de réparation jusqu’à ce que le client ait payé à United le coût estimatif de ces travaux. Le client accepte que United se réserve le droit de débiter la Carte de crédit et/ou le Compte du Client pour tout montant dû par le Client en vertu de la présente section, en raison d’un équipement endommagé ou perdu.
11.2. Disinfecting. En cas d’apparition généralisée ou mondiale d’une maladie infectieuse, les Équipements manipulés par une personne connue ou soupçonnée d’être infectée ou utilisés dans une zone d’infection connue ou soupçonnée, y compris, mais sans s’y limiter, les établissements de soins de santé et de tests permanents ou temporaires, l’intérieur des ambulances et les laboratoires biologiques, doivent être désinfectés aux frais du Client conformément aux exigences suivantes : (i) disinfection must be performed by an independent contractor acceptable to United; (ii) it must be documented to United’s satisfaction; and (iii) in the event Customer is unable to disinfect in accordance the Equipment, United will disinfect it and charge Customer for the costs incurred.
Reasonable wear and tear of the Equipment shall mean only the normal deterioration of the Equipment caused by ordinary and reasonable use on a one shift basis (as defined in Section 15 below). Ce qui suit ne sera pas considéré comme une usure normale ou raisonnable : (i) damage resulting from lack of lubrication, insertion of improper fuel or maintenance of necessary oil, water and air pressure levels, cavitation or freezing; (ii) except where United expressly assumes the obligation to service or maintain the Equipment, any damage resulting from lack of servicing or preventative maintenance suggested in the manufacturer’s operation and maintenance manual; (iii) damage resulting from any collision, overturning or improper operation, including overloading or exceeding the rated capacity of the Equipment; (iv) damage in the nature of dents, bending, tearing, staining, corrosion or misalignment to or of the Equipment or any part thereof; (v) wear resulting from use in excess of shifts for which rented; (vi) damage caused by adverse weather conditions; and, (G) any other damage to the Equipment which is not considered ordinary and reasonable in the equipment rental industry.
Customer agrees that if the Equipment is not returned by the end of the Rental Period, or if the Tanks are not in Empty Condition when United comes to the Customer’s Site to pick up the Tanks, United, in its sole discretion, may require Customer to do any of the following: (i) continue to pay the rental rate(s) applicable to the Equipment as specified in the Agreement; (ii) for periods less than 24 hours, pay the full daily rental rate applicable to the Equipment; (iii) pay any increased rental rate(s) in effect at the time of, or after, the expiration of the Rental Period; or (iv) assess a pickup charge if the Tanks are not in Empty Condition. Le Client accepte que United se réserve le droit de débiter la carte de crédit et/ou le compte du client pour tout montant dû par le Client en vertu du présent article, en raison d’un retard dans le retour de l’équipement.
En cas d’oubli d’un bien personnel dans ou sur l’Équipement au terme de la Période de location, United ne saurait être considérée comme le dépositaire ou l’entreposeur des biens personnels du Client ou d’une autre personne. United décline expressément toute obligation de garde, de contrôle ou de responsabilité de conservation de tout bien personnel du Client ou d’une quelconque autre personne. United ou ses agents peuvent retirer les biens personnels de l’Équipement. En aucun cas United ou ses agents ne seront tenus responsables des biens personnels éventuellement perdus, volés ou endommagés. Les biens personnels du Client laissés dans ou sur l’Équipement au terme de la Période de location pourront être considérés comme des biens abandonnés et non réclamés, en vertu de la loi applicable.
Les frais de location commencent lorsque l’Équipement quitte le Magasin et se terminent lorsque l’Équipement est retourné au Magasin pendant les heures normales d’ouverture de United, ou est collecté par United après que le Client a avisé United que l’Équipement est « hors location » et a obtenu un numéro de confirmation « hors location » de United. Pick-up and delivery by United is subject to a “Delivery and Pick-up Service Charge”, the amount(s) of which are disclosed on the Rental and Service Agreement. Notwithstanding anything to the contrary in the preceding sentence, for the rental of Tanks, the rental period continues until Customer has emptied the Tanks of all contents and cleaned the Tanks in accordance with all applicable municipal, provincial, territorial and federal laws, ordinances and regulations including but not limited to Environmental Laws (“Empty Condition”). Rental charges do not include the cost of the Refueling Service Charge (defined in Section 16 below), any applicable Taxes, the cost of the Delivery and Pickup Service Charge, transportation surcharges, the cost of the Environmental Service Charge (defined in Section 17 below) or other miscellaneous charges, the amount(s) of which are disclosed on the Rental and Service Agreement. De plus, United facturera au Client tous les frais supplémentaires de nettoyage ou de réparation additionnels, y compris : (i) removal of any alterations made by Customer to the Equipment; (ii) restoration of the Equipment to its original configuration; (iii) re-lining or re-painting of Tanks; (iv) disposal of any contents left in Tanks; or (v) transportation to and from an approved repair facility. Les frais de location s’accumulent les samedis, dimanches et jours fériés. Les tarifs de location sont basés sur une utilisation normale « d’un quart par jour », ce qui correspond à 8 heures par jour, 40 heures par semaine et 160 heures par période de 4 semaines. En ce qui a trait à l’équipement électrique, les frais d’exploitation au-delà d’un quart de travail sont comme suit : une fois et demie les frais de location pour un double quart et deux fois les frais de location pour un triple quart. Le Client attestera en toute honnêteté et précision à United le nombre de quarts de travail pendant lesquels l’Équipement a été exploité. Le droit du Client de garder en sa possession l’Équipement prend fin à la date d’expiration de la Période de location, et la conservation de celui-ci après cette période constitue une violation matérielle du Contrat.
Customer acknowledges that a refueling service charge (“Refueling Service Charge”) will be applied to all Equipment not returned with a full tank of fuel. Le montant exact des frais de plein de carburant peut varier selon le tarif en vigueur à la succursale à la date de retour de l’équipement. Le client reconnaît que les « frais de plein de carburant » ne correspondent pas à une vente d’essence normale. Le client peut éviter les frais de plein de carburant s’il retourne l’équipement avec le réservoir plein.
Due to the hazardous nature of some waste and other products, to comply with federal and provincial environmental regulations, and to promote a clean environment, United charges an environmental service charge (“Environmental Service Charge”) for certain rentals. Ces frais ne sont pas prescrits par le gouvernement. Les Frais de service environnementaux ne sont pas destinés à une utilisation particulière et sont utilisés à la discrétion de United. Les Frais de service environnementaux sont de 2,0 % des frais de location et ne dépasseront pas 99,00 $. Le Client reconnaît que les articles indiqués dans le Contrat de location et de service sont assujettis aux Frais de service environnementaux, et le Client accepte de payer ces frais.
Des frais pour la location estimée (jusqu’à 28 jours) seront débités de la carte de crédit du Client 24 heures avant l’heure de début de la location. En plus de garantir le paiement des frais de location aux présentes, le Client accepte que tout acompte sur la location est considéré comme une garantie par le Client de l’exécution complète et intégrale de l’ensemble des conditions de ce Contrat devant être exécutées par le Client. En cas de violation de contrat par le client, le dépôt sera déduit des dommages, des coûts et des frais que United devra payer à cause de cette situation.
Tous les montants dus en vertu des présentes seront payés en totalité dès réception de la facture par le Client. Customer acknowledges that timely payment of Equipment rental and Service charges is essential to United’s business operations and it would be impractical and extremely difficult to fix the actual damages caused by late payment. Customer and United agree that there shall be added to all past due charges a late payment fee equal to the lesser of two percent (2%) per month (24% per annum) on any such payments outstanding after 30 days, or the maximum amount allowed by applicable law. À partir de 1 janvier, 2021, et là où la loi le permet, United se réserve le droit d’appliquer un supplément de 1,8 % pour les paiements par carte de crédit sur les comptes créditeurs. Ce supplément ne dépasse pas le taux de remise pour commerçant de United pour les transactions par carte de crédit, et est assujetti à la taxe sur les ventes dans certaines juridictions. Rental rates do not include Taxes. Customer agrees that United reserves the right to charge the Credit Card and/or Customer’s account for any amount owed by Customer pursuant to this section due to late or past due payment(s), pickup or delivery charge(s), extended rental(s), rental or Service charges or Taxes. Si le Client affirme qu’une transaction est exempte de Taxes, le Client accepte de fournir un certificat d’exemption de taxe valide. Si la transaction est jugée taxable ultérieurement, le Client est tenu de rembourser à United toute Taxe qui était attribuable au Client.
À l’exception des Médias de filtration, le Contrat n’est pas un contrat de vente et le titre de propriété de l’Équipement appartiendra en tout temps à United. Le Client ne dispose d’aucune option ou d’aucun droit d’achat de l’Équipement, sauf si une entente complémentaire spécifique a été conclue et signée par United. Le client doit garder l’équipement libre de tout problème mécanique, de tout privilège de saisie et de tout autre engagement.
La réparation et le remplacement des pneus ou chambres à air de l’Équipement sont la responsabilité du client et ne sont pas inclus dans le tarif de location.
Le Client sera réputé être en défaut s’il omet de payer un montant arrivé à échéance, ou d’exécuter, d’observer ou de maintenir une disposition du Contrat, ou si le Client devient « Insolvable » (au sens des présentes), ou si United anticipe que le Client pourrait devenir Insolvable ou que le Client pourrait autrement être en défaut. Si le Client est en défaut, United pourrait prendre l’une ou plusieurs des mesures suivantes : (i) terminate the Rental Period; (ii) declare the entire amounts due hereunder immediately due and payable and commence legal action therefor; (iii) cause United’s employees or agents, with notice but without legal process, to enter upon Customer’s property and take all action necessary to retake and repossess the Equipment, and Customer hereby consents to such entry, re-taking and repossession and hereby waives all claims for damages and losses, physical and pecuniary, caused thereby and shall pay all costs and expenses incurred by United in retaking and repossessing the Equipment; or (iv) pursue any other remedies available by law. Customer shall be considered “Insolvent” if Customer shall generally not pay, or be unable to pay, or admit its inability or anticipated inability to pay its debts as such debts become due; make an assignment for the benefit of creditors, or petition or apply to any court or tribunal for the appointment of a custodian, receiver, or trustee for it or a substantial part of its assets; commence any proceeding under any bankruptcy, reorganization, arrangement, readjustment of debt, dissolution, or liquidation law or statute of any jurisdiction, whether now or hereafter in effect; have had any such petition or application filed or any such proceeding commenced against it in which an order for relief is entered or an adjudication or appointment is made; or take any action indicating its consent to, approval of or acquiescence in any such petition, application, proceeding or order for relief or the appointment of a custodian, receiver or trustee for all or any substantial part of its properties.
Le client accepte de maintenir et souscrire, à ses frais exclusifs, les contrats d’assurance suivants : (i) commercial auto liability insurance with at least a per occurrence limit of $2 million; (ii) commercial general liability insurance (“CGL”) (providing coverage equal to or greater than the standard ISO CG 00 01 12 04 form) with limits of insurance not less than $2 million per occurrence and $4 million in the aggregate; and (iii) property insurance for the full replacement cost of the Equipment, including coverage for all risks of loss or damage to the Equipment. Le Client doit souscrire des polices d’assurance qui prévoient, ou comportent un avenant qui prévoit, que toute assurance exigée en vertu des présentes est principale et non contributive à toute autre assurance maintenue par United. Le Client doit désigner United comme assuré supplémentaire pour les réclamations découlant de l’entretien, de l’exploitation ou de l’utilisation par le Client de l’équipement loué au Client par United (fournissant une couverture égale ou supérieure à la norme ISO CG 20 28 07 04 ou son équivalent) et, le cas échéant, un bénéficiaire supplémentaire pour l’assurance des biens. Le Client convient en outre que le montant de l’assurance disponible pour United correspondra au montant total de la perte à hauteur des limites de responsabilité de la police, et ne sera pas limité aux exigences minimales du présent Contrat. Dans l’éventualité où une police fournie en conformité avec le présent Contrat stipule que l’assurance accordée à un assuré supplémentaire ne sera pas plus étendue que celle requise par le Contrat, ou par des mots de signification similaire, le Client convient que rien dans le présent Contrat n’est destiné à restreindre ou à limiter l’étendue de cette assurance. Toute franchise ou franchise auto-assurée relèvera de la seule responsabilité du client. Toute assurance exigée par le présent Contrat doit inclure une renonciation des droits de recouvrement contre United ou ses assureurs par le Client et ses assureurs, ainsi qu’une renonciation à la subrogation contre United ou ses assureurs. Les polices requises en vertu des présentes doivent prévoir que United doit recevoir un avis d’au moins 90 jours précédant toute annulation. Le Client s’engage à fournir à United une preuve documentée de toutes les assurances requises. FOR RENTAL OF EQUIPMENT NOT LICENSED FOR ROAD USE, CUSTOMER MUST EITHER (1) ELECT TO NAME UNITED AS LOSS PAYEE EVIDENCING PROPERTY INSURANCE COVERAGE, OR (2) ELECT TO PURCHASE THE RENTAL PROTECTION PLAN (RPP).
Le Client ne doit pas sous-louer, céder ou prêter l’Équipement sans avoir préalablement obtenu le consentement écrit de United, et toute action de ce type de la part du client, sans le consentement écrit de United, sera nulle. Customer agrees to use and keep the Equipment at the Site set forth in the Agreement unless United approves otherwise in writing. United peut à tout moment, sans préavis au Client, transférer ou céder le présent Contrat ou tout Équipement ou toute somme d’argent ou autres avantages dus ou qui seront dus en vertu des présentes. United may, in its sole discretion, engage subcontractors, agents, or other third parties to perform any or all of the Services or other obligations of United under this Agreement, without prior notice to or consent of Customer.
The terms and conditions set forth in Sections 25-38 below (the “Specialty Terms”) supplement the overall Rental Service Terms. All of the Rental Service Terms in this agreement apply to the specialty Equipment and Services listed below. In the event of a conflict between the overall Rental Service Terms and the Specialty Terms, the applicable Specialty Terms shall prevail.
“Trench Services” may include the engineering, delivery and pickup of the trench/shoring system (the “System”). Le système doit être utilisé en conformité complète avec les données tabulées fournies par le fabricant. United ne fait aucune déclaration et ne donne aucune garantie à l’égard de ces données, et n’en est pas responsable. If United provides an on-Site observer (the “Observer”) to observe the installation of the System, neither the presence of the Observer at the Site nor the provision of the Trench Services by United shall relieve Customer, and Customer assumes full responsibility for, the construction means, methods, sequence, techniques and procedures necessary to use the Equipment, including but not limited to the assembly, installation, welding, maintenance, deflection, dewatering and removal of the System in accordance with the requirements of this Agreement, the Occupational Safety and Health Administration Act (“OSHA”) and all other applicable federal, provincial, territorial and local laws, rules, regulations, and ordinances. Le Client accepte d’être seul responsable de recruter, à ses frais et dépens, une personne compétente pour superviser et valider la mise en œuvre, ainsi que pour garantir que l’assemblage, l’installation, le soudage, la construction, l’entretien, la déflexion, l’assèchement et le retrait du Système, y compris les inspections sur site, soient effectués et achevés par le Client pour son compte, en conformité stricte avec toutes les lois, ordonnances et réglementations municipales, provinciales, territoriales et fédérales applicables, ou selon les prescriptions des autorités locales ou des organismes d’autorégulation.
“Scaffolding Services” may include the installation and dismantling of scaffolding, including all parts and accessories thereto. Unless otherwise agreed to by the parties in writing, Customer shall (i) provide a clean, unobstructed, and safe area to perform the Scaffolding Services; (ii) move planking, sidewall brackets, and guardrails as necessary for completion of the Scaffolding Services; (iii) install toe boards, mesh, and/or patch ties in holes; (iv) maintain and use the Equipment in accordance with all applicable municipal, provincial, territorial and federal laws, ordinances and regulations, including those relating to occupational health and safety and to the environment, as well as the manufacturer’s safety rules and instructions; (v) keep all persons (other than United employees) off and away from the Equipment during its erection and dismantling; (vi) take reasonable steps to protect all buildings, properties, and grounds, including but not limited to grass and landscaping; (vii) be solely responsible for providing all necessary and required fall protection to employees and others using the Equipment in compliance with occupational health and safety laws and regulations; and (viii) be solely responsible for determining if the ground, slab, roof, or structure(s) the Equipment is set upon is/are capable of supporting the loads, people and materials used and placed upon the Equipment. De plus, le Client est responsable de l’obtention de tous les permis nécessaires pour les Services d’échafaudage. Une fois l’installation terminée, le Client doit signer le Certificat d’acceptation du client fourni par United.
27.1. “Fluid Solutions” means fluid storage, transfer and/or treatment, and includes but is not limited to, the rental of Tanks, pumps, filtration, and any accessories, attachments, or other items delivered to Customer, as well as any ancillary services thereto. Fluid Solutions may include the design, installation, operation, ongoing maintenance, monitoring and dismantling of the Fluid Solutions system (“Fluid Solutions Services”). À la demande de United, le Client doit fournir des mesures et des spécifications précises, et tous les documents justificatifs en rapport avec les Services de gestion des fluides. Unless otherwise agreed to by the parties, Customer shall (i) have adequate lifting equipment on Site to load and unload during set up and break down; (ii) insert, remove and maintain sewer pipe plugs and suction screens as necessary; (iii) provide any and all containment and required matting; (iv) obtain any and all rights of way, permits and easements as necessary; (v) provide adequate staging areas, water sources and access thereto; (vi) provide necessary controls of erosion, odor and traffic, including Site restoration, as necessary; (vii) provide fueling and/or adequate power, including cable and an electrician, as necessary; (viii) perform daily inspection and maintenance of the Equipment during the Rental Period; and (ix) provide access at all times to the Fluid Solutions system and a clean, unobstructed and safe area to perform the Fluid Solutions Services.
27.2. Scope of Services and Change Orders. The scope of services (“Scope”) provided for each job shall be incorporated into the Agreement. À moins qu’il en ait été décidé autrement d’un commun accord dans la Portée des services, le Client doit obtenir à ses frais tous les permis, inspections et certificats de construction requis, ainsi que toutes les autorisations nécessaires à l’exécution des Services de gestion des fluides. If the type of liquid, including its constituents and other characteristics (for example, viscosity, turbidity), the volume or the rate of flow (whether due to weather or other factors not specifically under United’s control), or any other material information on which United relied when designing the Fluid Solutions Services materially change at any time, United shall notify Customer and request an emergency change order (“Emergency Change Order”). Le Client reconnaît qu’en raison de la nature des Services de gestion des fluides, qui sont adaptés à des informations et des données spécifiques, en cas de changement matériel, il est impératif que le Client réponde immédiatement à tout Ordre de modification d’urgence, afin d’éviter un déversement ou autre incident. Par conséquent, le Client doit désigner un ou plusieurs représentants autorisés qui seront disponibles pour United 24 heures sur 24, 7 jours sur 7, et 365 jours par an pour répondre à ces demandes. Le Client convient que l’approbation verbale ou écrite (que ce soit par courriel, par message texte ou via tout autre document) de ce représentant désigné sera contraignante et assujettie aux modalités énoncées dans le Contrat. En outre, si le représentant autorisé du Client ne répond pas immédiatement à une telle demande, le Client convient que United, à sa seule discrétion, peut prendre les mesures qu’elle juge les plus efficaces pour atténuer tout déversement, incident ou accident, et le Client renonce en outre au droit de contester une telle action et convient que United ne sera pas responsable envers le Client ou toute autre personne en lien avec cette action, et le Client sera responsable des coûts supplémentaires engagés par cette action.
27.3. Specialty Media. Specialty Media shall be deemed purchased under this Agreement on an “AS IS, WITH ALL FAULTS” basis and is non-refundable once delivered to Customer. À l’expiration de la Période de location, le Client est responsable de la vidange et de l’élimination de tous les Médias de filtration conformément à toutes les lois, ordonnances et réglementations municipales, provinciales, territoriales et fédérales applicables, y compris celles relatives à la santé et à la sécurité au travail, et à l’environnement. Tout média de filtration généré par le Client est soumis à des essais d’acceptation d’installation de mise au rebut, aux frais et dépens exclusifs du Client. L’installation de mise au rebut peut périodiquement refaire des tests sur les Médias de filtration utilisés pour s’assurer que leur mise au rebut demeure acceptable. Si des tests déterminent que des Médias de filtration utilisés sont inacceptables pour toute installation de mise au rebut désignée, l’utilisation d’une autre installation de mise au rebut peut entraîner des coûts supplémentaires que le Client doit payer. Le Client doit fournir à United tous les renseignements requis par l’installation de mise au rebut ou par United, en rapport avec l’évaluation de l’acceptation des Médias de filtration utilisés.
“Power and HVAC Services” may include power and Heating, Ventilation, and Air Conditioning (“HVAC”) system start-up support, installation of low voltage cables, installation of temporary chilled water piping, on-Site training for Customer’s employees, 24 hours per day/7 days per week technical assistance and on-Site support, and monitoring of selected installing trades. Le Client accepte que United fasse appel à un technicien tiers pour réaliser l’installation et le branchement des équipements, si les Services d’électricité et CVC sont requis par le Client. Sauf accord contraire écrit entre les Parties, le Client s’engage à : i) réaliser une inspection et un entretien quotidiens de tout l’Équipement pendant la Période de location; ii) décontaminer l’Équipement de tout fluide chimique ou dangereux; iii) obtenir toutes les autorisations et inspections réglementaires nécessaires; iv) remplacer les filtres à air encrassés de toutes les centrales de traitement d’air et de tous les climatiseurs; v) charger et décharger tout l’Équipement de location des remorques (le cas échéant); vi) vider tous les réservoirs supplémentaires de carburant avant la mise hors service de l’Équipement; vii) approvisionner et/ou réapprovisionner tous les groupes électrogènes, chaudières ou réservoirs de carburant avec du mazout n° 2; viii) vérifier et enregistrer les niveaux d’huile des groupes électrogènes chaque jour; ix) permettre à United de réaliser un entretien toutes les 250 heures sur tout l’Équipement; x) fournir un électricien qualifié pour connecter et déconnecter l’Équipement au réseau électrique.
“Tool Services” may include tool tracking services, tool tracking software, utilization data (via printed/electronic reports), an on-Site technician to manage tools and other equipment, and a tool room, if needed. Unless otherwise agreed to by the parties, Customer shall (i) provide a safe location for the trailer where it can be housed for the duration of the project; (ii) provide power to supply electricity to the trailer (generator or plant power); (iii) install scaffolding around the trailer if the Site does not make use of the trailer’s stairs; (iv) supply United with information regarding access requirements, including but not limited to, Site-specific classes, drug testing requirements, fatigue day rules, etc., prior to delivery; and (v) supply United with a list of personnel authorized to check-in and check-out tools and/or allowed to request addition/removal of inventory.
For purposes of this Agreement, “Vehicle” means a motor vehicle or EV (as defined in Section 30.15 below) identified as the rental item(s) in a Rental and Service Agreement, reservation detail, or similar document; “Vehicles” collectively refers to each such Vehicle. For avoidance of doubt, a Vehicle is Equipment.
30.1. Lost Keys/Key Fobs/Lockouts. Si le Client perd les clés ou porte-clés du Véhicule, United peut lui facturer le coût de remplacement ou de livraison de ces clés ou porte-clés et le coût de livraison des clés ou de remorquage du Véhicule jusqu’au Magasin le plus proche pour l’ouverture de ce Véhicule. Si le Client ou un Opérateur qualifié verrouille les clés ou porte-clés du Véhicule dans celui-ci et demande l’assistance de United, United peut facturer au Client le coût de la livraison des clés ou porte-clés de remplacement ou du remorquage du Véhicule jusqu’au magasin le plus proche pour l’ouverture de ce Véhicule.
30.2. Mileage Charges; Additional Mileage Charges. For certain types of licensed, over the road Vehicles, the rental rate charged to Customer will include a specified number of miles per billing cycle. Customer will be charged for miles in excess of the specified number (the “Additional Mileage Charge”) upon the return of the Vehicle. The Additional Mileage Charge will be calculated by multiplying the number of additional miles driven as determined by the Vehicle’s odometer or Telematics Device (as defined below in Section 25(g)if applicable) by the charge per mile. Le nombre de kilomètres autorisés par cycle de facturation et le taux des Frais de kilométrage supplémentaire seront indiqués dans le Contrat de location, le bon de commande et/ou documents similaires.
30.3. Accidents, Theft and Vandalism. Le Client doit rapidement et correctement signaler tout accident, vol ou vandalisme impliquant le Véhicule à United et à la police de la juridiction dans laquelle cet incident a lieu. Dans la mesure du possible, le Client doit obtenir des renseignements sur les témoins et les autres véhicules impliqués ainsi que sur leurs conducteurs, leurs propriétaires et les assurances pertinentes. If Customer or any Qualified Operator (as defined below) receives any papers relating to such an incident, those papers must be promptly given to United. Le Client et tout Opérateur qualifié doivent coopérer pleinement avec l’enquête de United sur un tel incident et la défense de toute réclamation qui en résulterait. UN MANQUE DE COOPÉRATION TOTALE PEUT ANNULER TOUTE PROTECTION ACHETÉE OU FOURNIE PAR UNITED EN MATIÈRE DE RESPONSABILITÉ. Le Client et tout Opérateur qualifié autorisent United à obtenir tout dossier ou information concernant un incident, consentent à la compétence des tribunaux de la juridiction dans laquelle l’incident s’est produit et renoncent à tout droit de s’opposer à cette compétence. “Qualified Operator” means any individual who is permitted by Customer to operate the Vehicle. This includes individuals identified in the Rental and Service Agreement as additional Qualified Operators(s). Tous les Opérateurs qualifiés doivent avoir une licence d’opérateur valide (le cas échéant) et être suffisamment expérimentés et formés pour utiliser les Véhicules ou l’Équipement. En exploitant le Véhicule, un Opérateur qualifié sera considéré comme conjointement et individuellement responsable des obligations du Client relatives au Véhicule et de toutes les obligations que le Contrat de location et de service impose à un Opérateur qualifié du Véhicule.
30.4. Third Party Charges. Les taxes, les remboursements de taxes, les frais d’immatriculation des véhicules, les suppléments gouvernementaux ou autres et les frais similaires sont facturés ou recouvrés aux taux spécifiés dans les Détails de la réservation ou selon les exigences de la loi applicable. Le client est responsable du paiement de ces montants à United.
30.5. Cleaning. Au retour, si le Véhicule nécessite, à la discrétion de United, plus qu’un nettoyage standard par United, United peut facturer au Client les frais réels encourus pour faire nettoyer le Véhicule par un professionnel. Le Client paiera également des frais raisonnables pour le nettoyage de l’intérieur du Véhicule à son retour si des taches, de la terre, des odeurs ou des saletés attribuables à l’utilisation du Client ne peuvent pas être nettoyées selon les procédures standard après location de United, telles que déterminées par United à son entière discrétion.
30.6. Smoking. United maintains a non-smoking fleet, including a prohibition on the use of e-cigarettes in the Vehicle. Le Client paiera un supplément s’il restitue le véhicule et s’il sent la fumée ou des vapeurs de toute sorte ou s’il en est souillé.
30.7. Recovery Costs. Customer is responsible for recovery expenses, consisting of costs of any and all kinds (and including legal fees and court costs) incurred by United in recovering the Vehicle (i) under this Rental and Service Agreement; or (ii) if it is seized by governmental or regulatory authorities as a result of the use of the Vehicle by Customer, any Qualified Operator or any other operator with Customer.
30.8. Parking and Traffic Violations. LE CLIENT SERA RESPONSABLE ET DEVRA PAYER SANS DÉLAI TOUTES LES INFRACTIONS DE STATIONNEMENT ET AU CODE DE LA ROUTE, AINSI QUE LES AUTRES DÉPENSES ET PÉNALITÉS, TOUS LES FRAIS DE REMORQUAGE, D’ENTREPOSAGE ET DE FOURRIÈRE ET TOUTES LES CONTRAVENTIONS ENCOURUES PENDANT QUE LE VÉHICULE EST LOUÉ PAR LE CLIENT. SI LE CLIENT REÇOIT UNE INFRACTION AUTOMATIQUE AU CODE DE LA ROUTE, LE CLIENT ACCEPTE DE PAYER DES « FRAIS DE SERVICE POUR INFRACTION AU CODE DE LA ROUTE » COMPRENANT LE MONTANT DE CETTE VIOLATION PLUS DES FRAIS FIXES DE 20 $, SOIT LE MONTANT DES FRAIS ADMINISTRATIFS DÉCAISSÉS DE UNITED POUR SON SERVICE DE GESTION DES INFRACTIONS AU CODE DE LA ROUTE. CES FRAIS SERONT FACTURÉS AU CLIENT LORS DE LA RÉCEPTION PAR UNITED DES RENSEIGNEMENTS CONCERNANT UNE TELLE INFRACTION ET DES FRAIS Y AFFÉRENTS ET POURRONT ÊTRE FACTURÉS ULTÉRIEUREMENT.
30.9. Tolls, Violations and Fees. LE CLIENT RECONNAÎT QU’IL EST RESPONSABLE DU PAIEMENT DE TOUS LES DROITS DE PÉAGES ET DE TOUTES LES INFRACTIONS LIÉES À UN PÉAGE. SI LE CLIENT UTILISE UN SYSTÈME À PÉAGE PAR PLAQUE D’IMMATRICULATION, OCCASIONNE UN DROIT DE PÉAGE OU COMMET UNE INFRACTION LIÉE À UN PÉAGE, LE CLIENT ACCEPTE DE PAYER DES « FRAIS DE SERVICE DE PÉAGE » POUR CE SERVICE. THE TOLLING SERVICE CHARGE IS THE AMOUNT OF THE TOLL PLUS TWENTY PERCENT (20%) TO COVER THE AMOUNT OF UNITED’S OUT-OF-POCKET ADMINISTRATIVE COSTS FOR ITS TOLL MANAGEMENT SERVICE. LE COÛT EXACT SERA CALCULÉ ET FACTURÉ EN FONCTION DE L’UTILISATION RÉELLE D’UN SYSTÈME DE PÉAGE PAR PLAQUE D’IMMATRICULATION OU DU DROIT DE PÉAGE OU DE L’INFRACTION LIÉE À UN PÉAGE OCCASIONNÉS. CES FRAIS SERONT FACTURÉS AU CLIENT LORSQUE LES RENSEIGNEMENTS CONCERNANT L’UTILISATION DU PÉAGE PAR PLAQUE D’IMMATRICULATION, LE DROIT DE PÉAGE OU L’INFRACTION LIÉE À UN PÉAGE ENCOURUS, AINSI QUE LES FRAIS Y AFFÉRENTS, SERONT REÇUS PAR UNITED, ET POURRONT ÊTRE FACTURÉS AU CLIENT À UNE DATE ULTÉRIEURE. LE CLIENT PEUT ÉVITER LES FRAIS DE SERVICE DE PÉAGE EN PAYANT LES DROITS DE PÉAGE AVEC SES PROPRES TRANSPONDEURS, EN UTILISANT UN AUTRE SYSTÈME DE PAIEMENT DE PÉAGE OU EN ÉVITANT LES ROUTES À PÉAGE.
30.10. Other Charges; Miscellaneous. Tous les autres frais spécifiés sur ou dans le Contrat de location et de service seront facturés aux taux applicables qui y sont spécifiés. Tous les frais qui sont indiqués sur le Contrat de location et de service comme un taux journalier sont dus et payables pour chaque jour de location complet ou partiel. Les frais de location du Véhicule continueront à courir jusqu’à ce que le Véhicule soit restitué à United ou, si le Véhicule a été volé alors qu’il était en possession du Client, jusqu’à ce que le Client signale le vol à la police de la juridiction dans laquelle le vol a eu lieu et à United.
30.11. Vehicle Tracking Telematics; Return of Vehicle.
30.11.1. IN ORDER TO TRACK THE LOCATION OF VEHICLES THAT HAVE NOT BEEN TIMELY RETURNED, SOME VEHICLES MAY HAVE ELECTRONIC SERVICE TECHNOLOGY AND/OR TELEMATICS DATA COLLECTION, TRACKING AND/OR RELATED SERVICES SUCH AS A TELEMATICS DEVICE AND/OR CAMERAS LOCATED INSIDE AND/OR OUTSIDE THE VEHICLE (COLLECTIVELY “VEHICLE TRACKING DEVICES’’), IN WHICH CASE, CUSTOMER UNDERSTANDS THAT ITS ACCESS AND USE OF THE VEHICLE OR THE SERVICES (AND ANY DATA THAT MAY BE STORED IN CONNECTION THEREWITH) ARE SUBJECT TO THE VEHICLE, SERVICE PROVIDER’S AND/OR THE VEHICLE TRACKING DEVICE MANUFACTURER’S TERMS AND PRIVACY STATEMENT, WHICH MAY INCLUDE BUT NOT BE LIMITED TO OTHER TERMS, SERVICE LIMITATIONS, WARRANTY EXCLUSIONS, LIMITATIONS OF LIABILITY, WIRELESS SERVICE PROVIDER TERMS AND PRIVACY PRACTICES THAN THOSE SET FORTH IN THIS AGREEMENT. LES GARANTIES ÉNONCÉES À L’ARTICLE 9 DU PRÉSENT CONTRAT NE S’APPLIQUERONT PAS AUX DISPOSITIFS DE SUIVI DES VÉHICULES, ET UNITED NE DONNE AUCUNE GARANTIE, EXPRESSE OU IMPLICITE, EN CE QUI CONCERNE LES DISPOSITIFS DE SUIVI DES VÉHICULES. PLUS PRÉCISÉMENT, UNITED DÉCLINE TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, DE NON-VIOLATION ET D’ADÉQUATION À UN USAGE PARTICULIER EN CE QUI CONCERNE LES DISPOSITIFS DE SUIVI DES VÉHICULES.
30.11.2. UNITED HAS NO OBLIGATION TO DELETE OR REMOVE ANY TELEMATICS OR OTHER DATA THAT MAY BE CAPTURED ON ANY VEHICLE TRACKING DEVICE OR VEHICLE RETURNED TO UNITED, WHICH MAY BE STORED AND HELD IN SUCH VEHICLE INDEFINITELY, EXCEPT TO THE EXTENT REQUIRED BY APPLICABLE LAW. SI APRÈS 30 JOURS, UNITED N’EST PAS EN MESURE DE RÉCUPÉRER LE VÉHICULE, LE VÉHICULE SERA CONSIDÉRÉ COMME ILLÉGALEMENT CONVERTI POUR L’USAGE DU CLIENT, ET UNITED POURRA EXERCER SES DROITS LÉGAUX POUR REMÉDIER AU VOL DU VÉHICULE. LE CLIENT RENONCE PAR LA PRÉSENTE À TOUT DROIT DE CONTESTER LES MESURES PRISES PAR UNITED POUR RÉCUPÉRER UN VÉHICULE JUGÉ ILLÉGALEMENT RETENU PAR LE CLIENT. LE CLIENT RECONNAÎT AVOIR REÇU ET COMPRIS LE PRÉSENT AVIS CONCERNANT LES CONSÉQUENCES DU NON-RETOUR D’UN VÉHICULE ÉNONCÉES DANS CETTE SECTION.
30.12. Remote Drop Off Service Fee. A remote drop off service fee will be applied if Customer returns the Vehicle to a different location from its originating location. The fee will be calculated based on factors including the type of Vehicle, time of year, and United’s cost in transporting the Vehicle from the return location. The charge will be disclosed when Customer notifies United that Customer is returning the Vehicle to a different location than where the vehicle originated. This fee can be avoided by returning the Vehicle to its originating location.
30.13. Customer Installation of Monitoring or Tracking Devices on Equipment. In certain cases, United may be willing to provide prior written consent to Customer to install, or cause to be installed, Customer-supplied or Customer-sourced dashboard cameras, telematics equipment and devices, and/or other digital and audio recording or tracking devices (collectively, “Customer Devices”) in the Vehicle. Customer is solely responsible for reviewing and procuring any necessary services and hardware and software required to operate such Customer Devices, including but not limited to Internet connectivity. In cases where Customer installs, or causes to be installed, a Customer Device on any Vehicle, Customer shall indemnify, defend, and hold United harmless for any liability, claims, losses, and/or damages incurred as a result of Customer’s actions or inactions including, but not limited to, those arising from or relating to: (i) actual or alleged bodily or personal injury to or death of any person; (ii) damage to or loss of use of the Vehicle and/or property of United, Customer or any third party; (iii) any contractual liability owed by Customer to a third party; (iv) any breach of, or inaccuracy in, the covenants, representations, and warranties made by Customer under the Agreement; (v) any violation by Customer or its vendors of any applicable ordinance, regulation, rule, or law of any federal, national, state, foreign, provincial, territorial, local or other government or any political subdivision or duly constituted public authority; or (vi) any lien or encumbrance arising out of or in connection with performance of Customer’s obligations under the Agreement.
30.14. Routine Maintenance/Daily Inspections. Unless otherwise agreed to in writing by the parties, Customer shall perform daily inspections on the Vehicle during the Rental Period. Les termes « Entretien de routine » désignent le remplacement d’articles consommables tels que l’huile moteur, le réfrigérant du radiateur, le liquide de frein, le liquide de servodirection, les balais essuie-glace, les filtres, et les plaquettes de frein. L’entretien de routine doit être effectué conformément aux spécifications du fabricant. Lorsqu’un entretien de routine est requis, le client doit apporter le véhicule à l’un des fournisseurs de services approuvés de United. A list of approved vendors is accessible by scanning the QR code in the Vehicle or at the following link https://apps01.holman.com/locate/slocate.aspx?sessionkey=IFMS&custtype=adv.
30.15. Electric Vehicle Rental. In addition to (and not in lieu of) Sections 30.1. through 30.14., the following terms apply to the rental of a battery-powered motor Vehicle with a non-combustion engine that is identified as an EV or electric Vehicle rental item(s) in a Rental and Service Agreement, the Reservation Details, or similar document (an “EV”):
30.15.1. Les VE peuvent recueillir des informations concernant l’autonomie de la batterie des VE, mais les calculs d’autonomie sont uniquement fournis à titre d’information générale et ne sauraient être garantis comme étant exacts ou exhaustifs. Il incombe au Client de conserver la batterie du VE chargée en permanence à au moins vingt pour cent (20 %) pour faire en sorte que le VE puisse rouler jusqu’à une station de chargement et, au terme de la Période de location, jusqu’à un Magasin. L’autonomie et la durée de vie de la batterie d’un VE peuvent varier en fonction d’un certain nombre de facteurs comme la météo, la température, les objets remorqués et les conditions de conduite qui sont hors du contrôle de United. Le Client devra régler le coût du remorquage si le VE ne peut être conduit du fait que sa batterie est déchargée. Le Client n’est pas autorisé à faire appel à un remorqueur privé. Tout remorquage doit être organisé par le biais de United.
30.15.2. Au terme de la Période de location, le Client doit retourner le VE avec une batterie chargée à au moins vingt pour cent (20 %).
30.15.3. Le Client assume tous les frais et services dus aux bornes de recharge et/ou de recharge rapide qu’il utilise pendant la Période de location. Le Client peut charger le VE dans n’importe quelle station, publique ou privée, à ses frais. Le Client est responsable de tous les dommages, frais, amendes ou pénalités associés à l’usage des bornes de recharge.
30.15.4. Subject to Ford’s Blue Oval Network terms and conditions, United’s Ford EVs may be able to access Ford’s Blue Oval Charging Network (the “BOCN”). Dans certains cas, il sera demandé au Client de s’inscrire pour pouvoir accéder au BOCN, et d’acquitter des frais dans certaines stations BOCN. Customer is responsible for all registration (including but not limited to Customer’s acceptance of and compliance with any terms and conditions and privacy policy required for access) and other fees charged by Ford or a third-party charging station. Si le Client utilise une borne de recharge BOCN pour recharger le VE pendant la Période de location et que des frais de recharge et autres engagés à la borne de recharge sont facturés par le BOCN à United plutôt qu’au Client, lesdits frais seront facturés au Client en sus des Frais de service de recharge. As used herein a “Recharging Service Charge” means a flat fee of $1.00. Les Frais de service de recharge seront facturés au client chaque fois que le client charge le véhicule à une borne de recharge BOCN et que United est facturé pour cette recharge. L’objectif des Frais de service de recharge est de couvrir les coûts administratifs de United pour la gestion du service BOCN. LE CLIENT S’ENGAGE À RÉGLER LES FRAIS DE SERVICE DE RECHARGE LORSQUE UNITED EST FACTURÉ POUR L’UTILISATION PAR LE CLIENT DE BOCN ET QUE CES FRAIS SOIENT RÉPERCUTÉS AU CLIENT PAR UNITED. Les coûts de recharge et les frais de service de recharge peuvent être facturés ultérieurement, selon le moment où ils sont reçus du BOCN, en raison du temps de traitement.
30.15.5. La limite maximale de chargement d’un VE est fixée à quatre-vingt-dix pour cent (90 %).
30.15.6. Tous les accessoires des VE, notamment les câbles de recharge et les adaptateurs de prise qui sont fournis par United avec les VE, relèvent de la responsabilité du Client. Si des accessoires de VE sont perdus, volés ou endommagés, il incombe au Client d’en avertir immédiatement United de manière à ce que tout accessoire de VE puisse être remplacé aux frais du Client. À la fin de la Période de location, il incombe au Client de rendre le porte-clés et tous les autres accessoires fournis par United avec le VE, et tout accessoire de VE perdu, volé ou endommagé sera facturé au Client de même que tout accessoire qui ne serait pas restitué à United avec le VE.
If included with Customer’s Equipment rental, Customer may access and use certain United-approved and supplied telematics devices (the “Telematics Device(s)”) and/or United supplied dashboard cameras and/or digital and audio recording devices (the “Dash Cam(s)”). Les Dispositifs télématiques et/ou les Caméras de tableau de bord peuvent inclure, sans s’y limiter, les dispositifs sur l’équipement, les dispositifs portables et tout autre dispositif télématique et/ou d’enregistrement, les accessoires connexes et le Système de gestion (tel que défini ci-dessous), mais doivent exclure tout Dispositif du client, portail tiers ou outil de gestion non utilisé, approuvé ou fourni par United. Certain Telematics Devices and/or Dash Cams provide on-demand access management to United Equipment and Vehicles and may be able to be configured through a web-based management system provided by United (the “Management System”). Certaines exigences matérielles et logicielles, ainsi que l’accès à Internet, peuvent être nécessaires pour utiliser des Dispositifs télématiques et/ou des Caméras de tableau de bord.
31.1. Database Information; Management System. Prior to using a Telematics Device or Dash Cam and in connection with use of the Management System, Customer shall provide United with all information requested by United in each case, which may include, but is not limited to, any contact and other information related to any Qualified Operators that may use a Telematics Device or Dash Cam (the “Database Information”). Customer will use reasonable efforts to not provide identifiable information and otherwise anonymize or pseudonymize Database Information as practicable. Upon mutual agreement of the parties, if possible, United shall populate the Management System with such Database Information, and, after population, shall provide Customer with limited access to the Management System. Le Client doit examiner rapidement les Renseignements de base de données dans le Système de gestion pour en vérifier l’exactitude et doit immédiatement aviser United de toute erreur ou inexactitude dans les Renseignements de base de données. Si le Client omet d’informer United de toute erreur dans les Renseignements de base de données dans les sept (7) jours suivant l’octroi au Client de l’accès au Système de gestion, ces renseignements seront jugés exacts. United ne surveillera aucune modification apportée par le Client à un Dispositif télématique, au Système de gestion et/ou aux Renseignements de base de données. Customer is solely responsible for any changes to the Database Information and/or any other information contained in the Management System after access to the Management System is granted to Customer. United shall have no obligations to provide a portal or management tool with respect to Customer Devices. United n’a aucune obligation d’accéder, de remplir, de surveiller et/ou d’apporter des modifications à une telle plate-forme tierce.
31.2. Telematics Device and Dash Cam Overview. Prior to using a Telematics Device or Dash Cam, United may (if applicable and upon the Customer’s reasonable request) review certain features and functions of the Telematics Device and/or Dash Cam with the Customer. Toutes les utilisations décrites ci-dessous sont aux risques du Client : (i) a Telematics Device or Dash Cam by unauthorized personnel (including operators that are not Qualified Operators); (ii) any part or feature or functionality of a Telematics Device or Dash Cam not reviewed with the Customer by United (if review with United is available and applicable); (iii) a Telematics Device or Dash Cam in a manner inconsistent with the Documentation (as defined below); or (iv) any Customer Device, including any accompanying portals or platforms. CUSTOMER WAIVES AND RELEASES UNITED FROM ALL LIABILITY RESULTING FROM THE USES IDENTIFIED IN THIS SECTION 31.2(i)-(iv) AND WILL INDEMNIFY, DEFEND AND HOLD UNITED HARMLESS AGAINST ANY AND ALL DAMAGES OF WHATEVER KIND INCURRED BY UNITED IN CONNECTION WITH SUCH USE. Customer is solely responsible for preventing unauthorized use of Telematics Devices, Dash Cams, and Customer Devices it has rented or that are included with Equipment it has rented from United, including but not limited to preventing use of any part or feature or functionality of each Telematics Device or Dash Cam not reviewed with the Customer by United, as applicable. Le Client ne doit pas désactiver ou contourner, ni tenter de désactiver ou contourner, toute partie d’un Dispositif télématique ou d’une Caméra de tableau de bord, ni leurs limites d’utilisation et de temps établies dans le Système de gestion.
31.3. Documentation. United may provide reference guides, manuals, and other documentary information, either in writing or electronically, in connection with a Telematics Device, Dash Cam or Customer Device (“Documentation”). L’utilisation par le Client d’un Dispositif télématique, d’une Caméra de tableau de bord ou d’un Dispositif du Client doit être strictement conforme à la Documentation.
31.4. Other Entities. Customer may allow other entities to use a Dash Cam, Telematics Device and/or the Management System, provided that such entities are Qualified Operators, have reviewed the use of the Dash Cam and/or Telematics Device with United personnel, and have reviewed the relevant Documentation. Customer shall be fully and solely responsible for the acts and omissions of such other entities, and of persons directly or indirectly employed by any of them, as Customer is for the acts or omissions of itself and persons directly employed by Customer. Aucune disposition des présentes ne doit créer de relation contractuelle entre United et toute entité ou personne autre que le Client.
31.5. Support and Maintenance. United shall provide certain maintenance and support services to Customer, including delivery of technical information, consulting, cooperation and assistance as may be reasonably necessary with respect to Telematics Devices and Dash Cams, provided that Customer has timely paid to United any amounts due under this Agreement and is not otherwise in breach of this Agreement. United peut aider le Client à utiliser le Système de gestion, à la demande raisonnable du Client, dans des délais commercialement raisonnables, et sous réserve de la coopération suffisante du Client. Le Client est seul responsable de vérifier les modifications apportées au Système de gestion et de confirmer rapidement l’exactitude de ces modifications. Le Client renonce et dégage United de toute responsabilité quant aux modifications apportées à la demande du Client et pour tout retard dans les modifications demandées.
31.6. Access to Data by United. In connection with the provision of Telematics Devices, Dash Cams and Customer Devices, United may access data, which may include personal information including precise geolocation and/or biometric data, which is held on or collected by Telematics Devices, Dash Cams and/or Customer Devices and United may use and disclose such data in order to improve its products, business and services. Les données fournies par le Client ou recueillies par les dispositifs télématiques, les caméras de tableau de bord ou les dispositifs clients peuvent être consultées, recueillies, utilisées ou divulguées par United à ces fins. United’s privacy policy, which describes how United collects, uses and shares data is located at https://www.unitedrentals.com/legal/privacy-policy. Telematics Devices or Dash Cams And, as applicable, customer devices, may retain data after being reassigned to subsequent customers. Customer shall PROVIDE ALL REQUIRED NOTICES AND obtain all required consents as may be required under any applicable law OR CONTRACT from its employees, contractors or other Qualified Operators to permit CUSTOMER AND/OR United’s collection and use of data under this Section and as otherwise provided in this Agreement. United peut, mais n’est pas tenue de, examiner ces données et n’est pas obligée de surveiller, d’évaluer ou d’informer le Client des tendances ou problèmes associés à ces données. Customer is solely responsible for: (a) monitoring use of the Telematics Devices, Dash Cams and Customer Devices and (b) reviewing and reacting to any trends or other issues present in data or behavior reflected by such data.
31.7. Termination of Access. United reserves the right to terminate Customer’s access and use of a Customer Device, Telematics Device, and/or Dash Cam at any time, in United’s sole discretion. Suite à cette résiliation, le Client ne doit ni utiliser ni tenter d’accéder à ces dispositifs. Cette résiliation peut entraîner la perte des données.
31.8. Prohibited Applications. Telematics Devices are not designed or intended for use in connection with the following: (i) aeronautic or aerospace applications; (ii) nuclear and other high-risk facilities; (iii) transportation systems or the delivery of oil, natural gas, or any other combustible liquid or gas; or (iv) any other application in which the failure of a Telematics Device could lead to personal injury, death or other material consequence (the “Prohibited Applications”). Le retrait, l’altération ou la modification des dispositifs télématiques ou des caméras de tableau de bord sont également considérés comme des Applications interdites. Le Client ne doit pas utiliser les dispositifs clients, les dispositifs télématiques ou les caméras de tableau de bord pour ou en relation avec les Applications interdites, sauf autorisation écrite expresse d’un cadre dirigeant de United. United is not liable, in whole or in part, for any claim or damage arising from any use of the of Customer Devices, Telematics Devices or Dash Cams in connection with any Prohibited Applications even if United has authorized such use or has been informed in writing (or otherwise) of such usage. CUSTOMER AGREES TO DEFEND, INDEMNIFY AND HOLD UNITED HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, COSTS, EXPENSES, AND LIABILITIES ARISING OUT OF ANY SUCH PROHIBITED APPLICATIONS OF THE CUSTOMER DEVICES, TELEMATICS DEVICES OR DASH CAMS.
If included with Customer’s Equipment rental, Customer may access and use a remote monitoring system that consists of a gateway and various wireless sensors that allow for remote monitoring (the “Wedge System”) and which may include optional features such as (i) thermocouple adapters (the “TCA”), (ii) a control box device (the “Smart Heater Control Box”) that may be connected to a Heater (as defined below) through its thermostat receptacle, (iii) login credentials to a secure website that may be accessed via Customer’s network (the “Software”), and (iv) documentation describing the operation of the Smart Heater Control Box and Software (the “Smart Heater Documentation” and collectively with any related hardware documentation, the “Wedge System Documentation”) that permits remote monitoring, and start-up/shutdown of any space heaters manufactured by third parties that United has rented (or has agreed, or is agreeing, to rent) to Customer under the Rental and Service Agreement (each, a “Heater”; and, with the Smart Heater Control Box and the Software, collectively, the “Smart Heater System” and shall be deemed part of the Wedge System, if applicable) and to the extent that the Customer elects to rent the Smart Heater System, such components will only be used in connection with a Heater.
32.1. Operation of the Wedge System; Maintenance. Customer shall ensure that the Wedge System is operated only by employees of Customer (or, if Customer is an individual, only by Customer) who have received training and instruction from United in the safe operation of the Wedge System (“Authorized Operators”). The Wedge System is certified for indoor use only but may be used outdoors in connection with the requirements of this Section 32 and the Wedge System Documentation. Le client doit veiller à ce que personne d’autre que United ne modifie, répare, ouvre ou altère les composants du Système Wedge. Toutefois, le Client est autorisé à utiliser le bouton de « réinitialisation » sur la boîte de commande de chauffage intelligent pour en réinitialiser les paramètres. United n’est pas tenue d’inspecter le Système Wedge ni le Radiateur, mais elle se réserve le droit, à sa seule discrétion, d’inspecter tout composant du Système Wedge (et le cas échéant, le Radiateur auquel une Boîte de commande de Chauffage intelligent est connectée) à tout moment et où qu’il se trouve.
32.2. Warnings; Appropriate Signage. Le Client doit garantir que chaque Opérateur autorisé : (i) takes all requisite training; and (ii) operates the Wedge System in accordance with all such Wedge System Documentation, training and warnings. Customer shall also be responsible for and agrees to post United-provided warning signs for as long as any of the Wedge System components are at the Site. Le Client ne doit pas utiliser le Système Wedge sans que les panneaux d’avertissement appropriés ne soient en place.
32.3. Temperature Measurement Tool. As additional functionality within the Wedge System (and as described in the Wedge System Documentation), United provides a temperature measuring tool, which may assist in estimating the temperature of poured concrete, installed roofing or other objects at a worksite (the “Temperature Measuring Tool”). Customer acknowledges and agrees that (i) estimations of temperature provided by the Temperature Measuring Tool are for informational purposes only and may not be accurate or complete; (ii) the Temperature Measuring Tool is not calibrated to meet any compliance requirement, including but not limited to ISO 9001; (iii) Customer’s installation of the TCA and wireless sensors (and the type and length of cable selected by Customer) may contribute to inaccuracy of the Temperature Measuring Tool; (iv) the Temperature Measuring Tool is an estimating technique and not a substitute for any destructive testing (i.e. break tests) that may be required by the American Society for Testing and Materials (“ASTM”) or any applicable law or regulatory requirement; and (v) Customer will independently verify the strength of any concrete measured with the Temperature Measuring Tool, monitor such concrete’s ongoing strength independently, and comply with the ASTM standards and applicable law and regulatory requirements at all times. L’Outil de mesure de la température ne constitue pas un substitut au respect des normes ASTM ou d’autres normes, et ne saurait être utilisé pour répondre ou satisfaire à des exigences industrielles, légales ou réglementaires.
32.4. Software Access Right; Raw Data. Subject to this Agreement, United grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access the Software through a web portal via Customer’s computers or Customer’s employees’ personal computers for use and testing in combination with the Wedge System located at the Site during the term of this Agreement. Customer acknowledges that United will obtain incidental information about the Site and the functionality of the Wedge System at the Site in connection with Customer’s use of the Wedge System (“Raw Data”). United conservera la propriété de toutes les données brutes et de tous les concepts, produits, services, logiciels, propriétés intellectuelles et autres droits découlant de l’utilisation, de l’analyse, de la recherche et du développement des Données brutes par United ou par ses sociétés affiliées. United peut utiliser les Données brutes pour développer, renforcer, modifier et améliorer des technologies, outils, méthodologies, services et offres, ainsi que pour réaliser des analyses de données ou produire d’autres renseignements utiles.
32.5. System Control; Customer Obligations. During the term of this Agreement, except as otherwise expressly provided in this Agreement, Customer has and will retain sole control over the operation and management of, and all access to and use of, the Wedge System, and sole responsibility for all access to and use of the Wedge System by any person by or through the Customer’s systems (if applicable) or any other means controlled by Customer. Le Client s’engage, pour toute la durée du présent Contrat, à : (i) set up, maintain, and operate in good repair the Customer systems on or through which the Wedge System is accessed; (ii) provide United all cooperation and assistance including its personnel with such access to Customer’s premises and Customer systems as is reasonably necessary for United to perform its obligations; (iii) perform active monitoring of the Wedge System with no less care and diligence than a reasonably prudent operator of commercial heaters or other equipment would perform with respect to heaters or other equipment without remote operations; (iv) ensure that all information placed into the Software is accurate and complete, and assume any risk of liability or inaccuracy due to inaccurate information; (v) notify United immediately if it learns of any unauthorized use or breach of security of the Wedge System; and (vi) not permit any other person to access or use the Wedge System except as expressly permitted by this Agreement.
32.6. Restrictions. Le Client est seul responsable de l’utilisation du Système Wedge et de s’assurer que tous les Opérateurs autorisés du Système Wedge respectent en tout temps la Documentation du Système Wedge. Customer shall not (i) rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the Smart Heater Control Boxes or Software or any other component of the Wedge System to any person, including on or in connection with the internet or any time-sharing, service bureau, software as a service, cloud, or other technology or service; (ii) bypass or breach any security device or protection used by or with the Smart Heater Control Boxes or the Software or any other component of the Wedge System; (iii) input, upload, transmit, or otherwise provide to or through the Software any information or materials that are inaccurate, unlawful or injurious, or contain, transmit, or activate any harmful code; (iv) damage, destroy, disrupt, disable, impair, interfere with, or otherwise impede or harm in any manner the Software or any other component of the Wedge System; (v) access or use the Wedge System for purposes of competitive analysis of the Wedge System, the development, provision, or use of a competing software service or product or any other purpose that is to United’s detriment or commercial disadvantage; or (vi) otherwise access or use the Wedge System beyond the scope of this Agreement.
32.7. Suspension of the Software. Nonobstant toute disposition contraire dans le présent Contrat, United se réserve le droit de suspendre l’accès du Client au logiciel si United estime raisonnablement que : (i) there is a threat or attack on the Software, the Wedge System or any infrastructure related to the Software; (ii) Customer’s or any Authorized Operator’s use of the Software disrupts or poses a security risk to the Software, the Wedge System, any intellectual property or infrastructure related to the Software, or to United or its other customers or vendors; (iii) Customer, or any Authorized Operator, is using the Software for fraudulent or illegal activities; (iv) United’s provision of the Software to Customer or any Authorized Operators is prohibited by applicable law; or (v) Customer otherwise breaches this Agreement. United s’engage à déployer des efforts commercialement raisonnables pour notifier par écrit au Client toute suspension et pour fournir des informations sur la reprise de l’accès au logiciel suite à une suspension. United ne sera pas tenue responsable des dommages, responsabilités, pertes (y compris toute perte de données ou de profits) ou de toute autre conséquence que le Client ou tout Opérateur autorisé pourrait subir du fait de cette suspension.
32.8. Intellectual Property. Entre les Parties, United conserve l’ensemble des droits, titres et intérêts, y compris les droits de propriété intellectuelle, concernant le système Wedge ainsi que toutes ses améliorations, évolutions et travaux dérivés. Except as provided in this Agreement, Customer does not acquire any rights, express or implied, in or to the Wedge System. If Customer or any of its employees or contractors sends or transmits any communications or materials to United suggesting or recommending changes to the Wedge System, including without limitation, new features or functionality relating thereto, or any comments, questions, suggestions, or the like (collectively, “Feedback”), United shall own and is free to use such Feedback, including all moral rights in and to the Feedback which Customer hereby assigns to the United without further act or formality or any additional consideration, irrespective of any other obligation or limitation between the parties governing such Feedback.
“Storage and Office Solutions Services” may include the delivery, installation and removal of storage containers, ground level offices, office trailers, modular buildings, tent and fabric building structures and parts and accessories thereto. Unless otherwise agreed to by the parties in writing, Customer shall (i) provide unobstructed ingress and egress to the area where the Equipment will be located and provide a level, accessible, secure and safe area that will bear the weight of the Equipment where United will perform the Storage and Office Solutions Services; (ii) not move or allow others to move the Equipment without United’s prior written consent; (iii) not affix or anchor the Equipment to the ground or any structure unless specifically authorized by United; (iv) use and maintain the Equipment in good repair and working order (in accordance with applicable federal, provincial, territorial and local laws, rules, regulations and ordinances, including, without limitation, the OSHA, as well as the manufacturer’s safety rules and instructions); (v) furnish any parts, mechanisms and devices required to keep the Equipment in good mechanical working order, including but not limited to plumbing (including winterization), HVAC and electrical systems (including replacement of air filters and lightbulbs); (vi) pay for and provide United with the location of all utility connections and hookups; (vii) keep all persons (other than United employees) off and away from the Equipment during its delivery, installation and removal; (viii) be responsible for obtaining all required permits necessary for the Storage and Office Solutions Services; (ix) not store any hazardous materials in the Equipment; (x) remove all locks from the Equipment at the end of the rental term; (xi) ensure that the Equipment is clean and empty at the time of removal; and (xii) reimburse United for all missing Equipment and for the costs of repair as stated in Section 11 of these Rental and Service Terms. United ne saurait être considérée comme le dépositaire ou l’entreposeur des biens personnels du Client ou d’une autre personne présents dans ou sur l’Équipement. United décline expressément toute obligation de garde, de contrôle ou de responsabilité de conservation de tout bien personnel du Client ou d’une quelconque autre personne. Le Client doit prendre les mesures nécessaires pour protéger ses biens personnels. En aucun cas United ou ses agents ne seront tenus responsables des biens personnels éventuellement perdus, volés ou endommagés. United est en droit, mais non obligée, de verrouiller ou de sécuriser l’Équipement par tout autre moyen, et l’accès du Client à cet Équipement peut être restreint ou soumis à des conditions que United jugera raisonnablement nécessaires.
When Customer rents autonomous or self-guided (by software or otherwise) equipment (“Autonomous Equipment”) pursuant to this Agreement, Customer’s use of such Autonomous Equipment is subject to the Autonomous Equipment manufacturer’s terms and privacy policy. Autonomous Equipment and its associated software collect, use, and disclose information, including personal information and other information regarding the use and operation of the equipment (collectively, “Autonomous Equipment Data”), and such disclosure may be made to the manufacturer of the autonomous equipment or other parties, including United. Entre les parties, United conserve tous les droits, titres et intérêts, dont l’ensemble des droits de propriété intellectuelle, eu égard aux Données de l’Équipement autonome, ainsi que leurs améliorations et les travaux qui peuvent en être dérivés. Hormis ceux qui sont mentionnés dans le présent Contrat, le Client n’acquiert aucun droit, exprès ou implicite, relativement aux Données de l’Équipement autonome.
Temporary Structure” includes tents, clear span tents, frame tents, pole tents and tension structure tents or any other industrial tent or temporary shelter, including all accessories provided therewith and shall be deemed Equipment under this Agreement.
35.1. Delivery. Standard transportation charges include delivery/removal within seventy-five (75) feet of United’s truck, if delivery is outdoors, or the dock or front door on the ground floor, if indoors. Additional charges may apply for any deviations from this standard. Heavy equipment may be required for installation and/or removal of a Temporary Structure. United will not be responsible for any damage to the Site, the ground, or to any underground utility or sprinkler lines that may occur during this process.
35.2. Site Requirements. Prior to installation, Customer shall clearly mark and identify all underground utilities at the Site at which the Temporary Structure will be installed and notify United of the same. Customer agrees the Site shall (i) be free and clear of all obstructions of any kind affecting the erection and/or removal of the Temporary Structure; (ii) be of adequate size, with a minimum of ten (10) feet of space around the perimeter of the Temporary Structure for staking, pulling tops, and erecting the frame; and, (ii) have adequate ground texture to securely hold stakes for guying.
35.3. Removal. Once installed, the Temporary Structure may only be moved by United for an additional charge. Unless the parties agree otherwise, Customer must provide at least thirty (30) days’ advance written notice to schedule removal of the Temporary Structure, which will remain “on rent” until removed from the Site by United.
35.4. Customer Responsibilities. In connection with each Temporary Structure, the parties agree that Customer will be solely responsible for (i) procuring all permits; (ii) ground compaction for staking; (iii) all damages and costs associated with the staking in soft or otherwise unsuitable grounds; (iv) maintaining adequate safety precautions to prevent the public, any invitee, Customer employees, contractors or, other individuals from injuring themselves, particularly with respect to guy lines, poles, and stakes, which may lie outside the inner space of the Temporary Structure; and, (v) the condition of asphalt after the stakes are removed. Customer also agrees (a) that the Temporary Structure shall be for its sole use and benefit at the Site; (b) without the written consent of United, not to hang or attach any items, signage, stickers or decoration to the Temporary Structure; and, (c) not to remove or disassemble, or permit a third-party to disassemble or remove, the Temporary Structure.
35.5. Weather Related Conditions.
35.5.1. Unless otherwise stated in the Reservation Details, the Temporary Structure is not designed or constructed to withstand the weight and/or pressure of snow accumulation (a “Snow-Loaded Structure”) or extreme weather. Accordingly, Customer agrees to (1) keep all snow, ice and debris from the top of the Temporary Structure; and (2) evacuate the Temporary Structure when winds exceed thirty-five (35) miles per hour (or such greater wind speed as may be specified in writing by the engineer of record for the project), or when other unsafe conditions arise. Upon request, United will provide a non-site-specific copy of the engineering report illustrating a particular’s Temporary Structure’s design load. The parties agree that United shall have no liability for any events, damage or injury (weather related or otherwise) that cause the Temporary Structure to exceed its design limits.
35.5.2. To the extent Customer rents a Snow-Loaded Structure with an inflatable roof and pump system, Customer agrees it is solely responsible for providing power to, and performing daily inspections of, the roof pumps upon which the engineering performance of such structure relies, and promptly notifying United of any issues (e.g. power off, error codes, low pressure, etc.) (it being understood that United is not responsible for any damage in the event Customer fails to perform inspections or promptly notify United of any pump issues).
35.6. Disclaimers. NOTWITHSTANDING ANY OTHER PROVISION IN THIS AGREEMENT, THE TEMPORARY STRUCTURES ARE PROVIDED “AS IS.” NO OTHER WARRANTIES (WHETHER EXPRESS OR IMPLIED) APPLY. CUSTOMER ASSUMES ALL RISK FOR INJURY AND PROPERTY DAMAGE RELATING TO THE USE OF THE TEMPORARY STRUCTURE AND ACKNOWLEDGES THAT UNITED IS NOT RESPONSIBLE IN THE EVENT ANY ACT CAUSES THE STRUCTURE TO EXCEED ITS DESIGN LIMITS (SUCH AS, BUT NOT LIMITED TO, EXCESSIVE SNOW OR THE AFFECTS OF A TORNADO OR HURRICANE) OR FALL. IF THE TEMPORARY STRUCTURE IS DAMAGED OR RENDERED UNUSABLE FOR ANY REASON (INCLUDING ADVERSE WEATHER), CUSTOMER REMAINS RESPONSIBLE FOR THE CHARGES UNDER THE AGREEMENT. UNITED MAY, AT ITS SOLE DISCRETION, BASED ON TIME AND AVAILABILITY, INSTALL A REPLACEMENT STRUCTURE FOR AN ADDITIONAL CHARGE.
35.7. Cancellation. If Customer cancels its order for the Temporary Structure less than fourteen (14) days prior to the scheduled delivery date, Customer shall be responsible for all costs.
When Customer rents mats (including any tracking technology included thereon) (“Mats”), which shall be deemed Equipment under this Agreement, the following additional terms apply.
36.1. Rental Period: The Rental Period for the Mats will commence on the day the Mats are either (i) shipped to Customer at the staging area mutually agreed upon between the parties (the “Staging Area”) or, (ii) picked-up by Customer from a Store Location, and will conclude, as applicable, on the date the Mats are (a) returned to the Staging Area, (b) removed by United from another location mutually agreed upon between the parties or, (c) delivered to a Store Location, if Customer is handling transportation. As Mats may be delivered across multiple days, the Rental Period for some Mats may begin and end earlier than others.
36.2. Delivery. Mats will be delivered using a common carrier based upon the agreed number of loads per day. If more loads per day are required, additional charges may apply. Unless United is providing installation services, Customer agrees (i) to have sufficient people and machinery to promptly unload the Mats; and, (ii) that it will be responsible for installing the Mats, and subsequently removing the Mats from, the Site set forth in the Reservation Details.
36.3. Use; Location and Storage. In connection with the use of the Mats, Customer acknowledges and agrees that (i) the ground upon which the Mats will be used (including when any additional structures are placed on the Mats) will be suitable for the Mats and those additional structures; (ii) it is responsible for the maintenance and condition of the Mats while in its possession; and (iii) will only use the Mats in connection with the project identified in the Reservation Details. Customer also agrees that the Mats will only reside at the Staging Yard or the Site, and be segregated from, and not mixed with, non-United mats (it being understood that any mat mixed with the Mats will be presumed to be part of the Mats). Customer further agrees to keep up-to-date records of the location of the Mats, and upon request, provide copies to United. SUBJECT TO COMPLYING WITH ANY APPLICABLE SAFETY OR SECURITY REQUIREMENTS, CUSTOMER AGREES THAT UNITED HAS THE RIGHT TO ENTER ANY PLACE WHERE THE MATS IS USED, KEPT OR STORED TO INSPECT AND COUNT THE SAME.
36.4. Mat Services. Unless otherwise set forth in the Reservation Details, Customer agrees to the following in connection with any Services provided with the Mats:
36.4.1. Customer or its contractors will provide United with the Site information and documentation United requests to assess, plan, and perform the Services. If such information is not available, Customer agrees that United may rely upon information gathered from Google Earth (or a similar application) to perform the Services. Customer acknowledges and agrees that it is impossible for United to ensure the accuracy, completeness and sufficiency of such information, either because it is impossible to verify, or because of errors or omissions that may have occurred in assembling such information. Accordingly, United will not be liable for any losses or damages that result from such inaccurate or incomplete information.
36.4.2. Customer further agrees to: (i) ensure that access points to and from public roads, off-right of way (“Off-ROW”) roads and/or the right of way to the Site (the “ROW”), as applicable, be free and clear of all obstructions or adverse conditions that may affect the provision of Services or the physical safety of United’s employees; (ii) procure all necessary permits and approvals (including any approvals necessary for any Off-ROW private road access to the ROW); (iii) conduct any pre-construction surveys, including those related to the Site, Off-ROW routes or the ROW; (iv) ensure that the ground conditions necessary for the performance of the Services and the intended use of the Mats are satisfactory; (v) manage its other third-party contractors such that their services (including timetables or delays) do not interfere with, or impede, United’s provision of the Services (including, but not limited to, delaying any agreed-upon Service dates); and (vi) be responsible for the condition of the Site after the Mats are removed (it being understood that unless the Reservation Details states otherwise, United will have no obligation to restore the ground to its previous condition).
36.5. Mats Return; Replacement Fee.
36.5.1. Customer agrees to notify United no less than ten (10) days in advance of when it intends to begin returning the Mats. Unless the Reservation Details states otherwise, at the end of the Rental Period, Customer will return the Mats to the Staging Yard. Mats not returned to the Staging Yard, not available for pick-up at the agreed-upon location if United is providing removal services, not returned to the Store Location (if Customer is handling transportation) or, whose rental is extended beyond the Rental Period will be subject to the daily rate set forth in the Reservation Details. Prior to, and after the return date, and anytime Customer is in default, United will be entitled to use, without cost, the Staging Yard to store, count, inspect and load the Mats for reshipment. As Rental Periods may vary, United will regard any Mats returned as having been returned in the order in which they were delivered. To the extent United installs equipment for use at the Staging Yard or the Site for clean-up (i.e., dumpsters), Customer shall not use such equipment.
36.5.2. A replacement fee (a “Replacement Fee”, which fee is set forth in the Reservation Details), will be assessed for any Mat (A) not returned at the end of the Rental Period; or (B) returned in a condition so damaged that it is not suitable for further use (each a “Cull Mat”); provided, however, if all amounts were paid when due during the entire Rental Period and Customer is not otherwise in default under this Agreement, United will forgive the Replacement Fee for Cull Mats up to the attrition number set forth in the Reservation Details. The payment of a Replacement Fee as to any piece of Mats (including a Cull Mat) will not be interpreted as allowing Customer the right to keep or resell any Mats.
37.1 Definitions.
“Alarm Monitoring System” means an integrated security system consisting of hardware, software, monitoring services and live view capabilities designed to enable real-time surveillance, motion detection, alarm notification, event recording and remote access to visual feeds and system status for the purpose of monitoring Customer job sites, equipment yards, facilities or other designated commercial/industrial locations. Alarm Monitoring Systems are deemed to be Equipment under this Agreement.
“Alarm Monitoring Services” means any monitoring, deployment, installation, configuration, activation and other services offered or provided by United or the Monitoring Service Provider (as defined below) related to the Alarm Monitoring System purchased by Customer.
“Event” means an occasion when the Monitoring Service Provider receives data from the Alarm Monitoring System that requires or triggers a notification, alert or other communication in respect of Alarm Monitoring Services.
“Monitoring Hours” means the specified times in which Alarm Monitoring Services are required, as specified in an “End User Data Entry Form” or “Subscriber Information Form” (or other similar form used by United) with respect to a particular Site.
“Site Contact” means an individual or individuals authorized by the Customer in an “End User Data Entry Form” or “Subscriber Information Form” (or other similar form used by United) to receive notifications, alerts, and communications on behalf of Customer, including but not limited to calls regarding alarm activations, system malfunctions, and other Events. The Customer shall provide United with current contact information for each Site Contact and shall promptly notify United of any changes to this contact information or designation.
37.2 Alarm Monitoring Services; Notifications. If Customer has agreed to purchase Alarm Monitoring Services, the following provisions will apply: (i) Customer acknowledges that United has entered into a monitoring agreement (including any replacement thereof, the “Monitoring Agreement”) with a third party central station monitoring provider (the “Monitoring Service Provider”) to provide Alarm Monitoring Services to United’s customers; (ii) Customer authorizes United to engage the Monitoring Service Provider to provide Customer with the Alarm Monitoring Services; (iii) Customer authorizes United to perform, on Customer’s behalf, any Customer obligations under the Monitoring Agreement, and to the extent that United is unable to perform any of United’s or Customer’s obligations without Customer’s assistance, Customer will provide such assistance promptly following request therefor; (iv) Customer will comply with all federal and provincial privacy laws applicable to the Alarm Monitoring System and Customer will obtain, at its expense, all alarm permits required by applicable law and will be responsible for paying any fines or other charges for false alarms; (v) United may terminate the Monitoring Agreement and United’s obligations, if any, with respect to the Alarm Monitoring Services, at any time, in United’s sole discretion, but when commercially reasonable will provide Customer with ten (10) days’ written notice if the provision of the Alarm Monitoring Services is suspended or terminated by the Monitoring Service Provider; (vi) the Monitoring Service Provider shall not be required to give notification of an alarm signal if it has reasonable grounds to believe that an emergency condition does not exist. The Monitoring Service Provider shall also have authority to give notification of an alarm condition to persons and authorities not designated as Site Contacts if the Monitoring Service Provider, in its reasonable judgment, believes it prudent to do so and (vii) Customer acknowledges that the Monitoring Service Provider will not be obligated to provide Alarm Monitoring Services to Customer during any period in which the Alarm Monitoring System located at Customer’s premises is disabled, damaged or in a state of disrepair, or if Customer has repeatedly failed to use such Alarm Monitoring System properly or follow procedures recommended by United or the Monitoring Services Provider.
37.3 Alarm Monitoring Services; Notifications. Alarm Monitoring Services may enable Customer to communicate with and have certain devices monitored by the Monitoring Service Provider at certain mutually agreed times, including during an Event. It is Customer’s sole responsibility to notify the Monitoring Service Provider if and when Customer (or anyone else) will be on Site during Monitoring Hours so that Alarm Monitoring Services may be suspended during the specified hours. The provision of Alarm Monitoring Services may require that the Monitoring Service Provider communicate with the Customer or its Site Contact(s), which may take different forms, including a live operator telephone call, a pre-recorded telephone message using an autodialer, or an SMS or other form of text message or some other form of electronic communications. United and the Monitoring Service Provider will communicate with the Customer at the telephone number provided. Customer will (i) inform Site Contact(s) that the Monitoring Service Provider will communicate with them at such number; and (ii) has obtained permission from the Site Contact(s) for the Monitoring Service Provider to communicate with them at such telephone number. Customer hereby expressly consents to United and/or the Monitoring Service Provider sending notifications in connection with Alarm Monitoring Services. Alarm Monitoring Services may not be available in all jurisdictions of Canada. If an Event is triggered from a jurisdiction where Alarm Monitoring Services are unavailable, neither United nor the Monitoring Service Provider shall have any obligation to provide the Alarm Monitoring Services, and United and the Monitoring Service Provider shall not have any liability for any failure to provide the Alarm Monitoring Services and/or respond to an Event. The Alarm Monitoring System will not be able to communicate with United or a third-party service provider if Customer’s network is inoperable, has been disconnected, interrupted, or interfered with, or is otherwise damaged or incompatible.
37.4 False Alarms. United and/or the Monitoring Service Provider may attempt to contact Customer to confirm whether an Event constitutes a false alarm or similar Event. If United or the Monitoring Service Provider is unable to contact Customer, or if United or the Monitoring Service Provider questions the response it receives upon such contact, then United or the Monitoring Service Provider may attempt to notify the police or other legal authorities. Customer will use best efforts to prevent false alarms and will defend, indemnify and hold harmless United and the Monitoring Service Provider from and against any losses and claims arising from or related to any false alarms. Customer must promptly pay (or reimburse United) any fines, fees, costs, expenses, and penalties relating to the Alarm Monitoring System or Alarm Monitoring Services assessed against Customer, United, the Monitoring Service Provider, or any other third-party service provider by any person or entity, including any court or governmental agency or any person or entity acting on behalf of such court or agency.
37.5 Battery-Powered Devices; Wireless Devices. All battery-powered device(s), including but not limited to motion detectors, door and window contact transmitters and other detection sensors installed as part of the Alarm Monitoring Services are not connected to the electrical system at the Site and require batteries to operate. These battery-powered detection sensors will not operate, and the alarm will not sound, if the batteries are low or dead. Customer shall not perform any battery related service, maintenance, or replacement. Customer is responsible for requesting battery related service, maintenance, and/or replacement from United. Battery-powered and/or wireless devices will not communicate with the Alarm Monitoring System, and the Alarm Monitoring System will not function if wireless communication for the devices is impaired. These wireless devices may or may not use encryption and/or authentication technology and are vulnerable to intentional or unintentional interruption, interception, corruption and tampering. Customer is solely responsible for inspecting and cleaning all equipment and device-related sensors and performing all maintenance (except with respect to battery replacement or service, which shall be conducted by United following request by Customer) required by all applicable owner’s manuals, instructions, and warnings issued by United or any product manufacturer.
37.6 First Responder Dispatch. The provision of Alarm Monitoring Services is subject to federal, provincial, territorial and local laws, rules, ordinances and practices, which may impact Customer’s ability to receive adequate or complete services, including emergency services dispatch. Customer is solely responsible for all information it provides to United and/or the Monitoring Service Provider, including any Site location information, which must be accurate and complete at all times.
37.7 Monitoring Services and Data Access. In addition to Customer’s obligations under Section 6 of the Agreement, Customer shall be responsible for implementing appropriate network security measures for Customer’s systems used in connection with the Alarm Monitoring Services. Live monitoring, Event notification and cloud-based data storage services are dependent on Customer’s other service providers, telecommunications networks and internet connectivity, which may be subject to interruption, degradation, or failure. Recorded video, images or event data may be stored on third-party servers or cloud platforms and are subject to retention limits, storage fees or automatic deletion after specified periods. Customer is solely responsible for backing up, downloading, preserving or archiving any data it wishes to retain beyond any applicable retention period established by such third parties. Customer will not have access to any of the data beyond the applicable retention periods(s) or earlier expiration or termination of the Rental Period. Alarm Monitoring Systems are not a substitute for onsite personnel, professional security services or law enforcement response and Customer uses Alarm Monitoring Services at its own risk.
37.8 Customer Approval of Coverage Areas. Customer is solely responsible for the location, placement, orientation, configuration, sensitivity settings, and coverage areas (including field of view and audio coverage) of all cameras, sensors, detectors, and other Alarm Monitoring System components (collectively, “Customer System Configuration”). Prior to Alarm Monitoring Services being activated, Customer shall (a) review the areas, activities, events, conditions, persons, and property that may be observed, monitored, detected, recorded, or otherwise captured by the Alarm Monitoring System to confirm by giving notice to United that the Customer System Configuration is compliant with applicable law and addresses Customer’s operational, security and legal requirements; and (b) to the extent the Customer System Configuration is not compliant with applicable law and/or does not address Customer’s operational, security and legal requirements, Customer will adjust the Customer System Configuration or request that United do so (as applicable) and Customer will repeat the foregoing review. Neither United nor the Monitoring Service Provider shall have any responsibility or liability for claims arising from the Customer System Configuration.
37.9 Data Collection, Privacy and Surveillance Notices. CUSTOMER SHALL PROVIDE ALL REQUIRED NOTICES AND OBTAIN ALL REQUIRED CONSENTS AS MAY BE REQUIRED UNDER APPLICABLE LAW OR CONTRACT FROM INDIVIDUALS WHO MAY BE SUBJECT TO SURVEILLANCE OR RECORDING BY THE ALARM MONITORING SYSTEMS SUFFICIENT TO PERMIT CUSTOMER AND THE MONITORING SERVICE PROVIDER TO COLLECT, USE, STORE AND TRANSMIT VIDEO, IMAGES, AUDIO (IF APPLICABLE) AND OTHER DATA UNDER THIS AGREEMENT. Customer shall not use any recorded video or audio for any unlawful purpose. Customer shall post appropriate signage or provide other legally compliant notice at all locations where Alarm Monitoring Systems are deployed.
37.10 Data Deletion. Neither United nor the Monitoring Service Provider shall have any obligation to preserve, return or provide access to, and shall be entitled to delete without any recourse by Customer, any such data after the termination or expiration of the Rental Period.
38.1 Definitions.
“Bundled Offering” means Digital Connectivity Services provided solely as an incidental and ancillary service offering in connection with Hardware rented by Customer from United, where the internet connectivity is supplied and provided exclusively by an ISP.
“Digital Connectivity Services” means: (a) connectivity services incidental and ancillary to the rental of Hardware (including, without limitation, portable/integrated mobile storage units) provided by an ISP or as standalone pass through ISP offerings that may include wireless high-speed internet access (“Wi-Fi”) and related connectivity services, (b) associated Hardware, devices, and ancillary materials that United may supply, and (c) any setup, configuration, or enablement services performed for Customer’s use of Wi-Fi access, which in the case of (a) and (c) are provided exclusively via an ISP and not by United.
“Facilitated Offering” means a Digital Connectivity Services pass-through, referral, or other arrangement under which United facilitates a commercial arrangement between Customer and an ISP for Customer-owned or ISP-owned Hardware.
“Hardware” means any routers, antennas, modems, access points, bridges, cables, gateways, cabling, power supplies, mounts, or other tangible equipment provided, rented, leased, or made available by United or an ISP in connection with the Digital Connectivity Services. Hardware owned or made available to Customer by United shall be deemed to be “Equipment” in and for all purposes of the Rental Agreement.
“ISP” means a third party internet service provider engaged on behalf of Customer to install, activate, deliver, maintain, and/or support internet or other connectivity for the Digital Connectivity Services, which includes, without limitation, any managed service provider (“MSP”).
“Site” means Customer’s premises, facility, jobsite, or other designated location(s) where the Digital Connectivity Services are installed or used.
38.2 Nature of the Services. United may provide Hardware and related services and facilitate Customer’s access to Wi-Fi and other connectivity services in connection with the Digital Connectivity Services. Digital Connectivity Services may be provided as a Bundled Offering, or in a Facilitated Offering. United is not an agent, partner, or joint venturer of any ISP. Depending on the offering model, United or the ISP may perform delivery, installation, activation, and configuration of the Hardware at the Site.
38.2.1 Bundled Offering. For Bundled Offerings, United partners with third-party ISPs to allow ISPs to provide Wi-Fi and other connectivity services for the Digital Connectivity Services, which are delivered with United renting and providing all necessary Hardware. United may provide first-level technical troubleshooting and administrative support, but does not resell, operate, manage, or control the underlying network or transmission of data. Customer expressly authorizes and consents to the engagement and use of any ISP selected by United to: (i) perform any necessary Site assessments; (ii) install, activate, and configure the Digital Connectivity Services and Hardware; (iii) provide, deliver, and maintain the underlying internet service; and (iv) provide troubleshooting, network support, and related services, whether remotely or on-Site. Customer agrees that the ISP may contact Customer directly regarding installation, service delivery, maintenance, billing, and troubleshooting, support and other related services, and may be provided Customer’s contact information and Site details for these purposes. United’s support activities, if any, are limited to first-level troubleshooting, administrative assistance, basic issue intake, and escalation to the ISP, and do not include network management, traffic inspection, routing control, bandwidth allocation, or content monitoring.
38.2.2 Facilitated Offering. For Facilitated Offerings, United will connect Customer with one or more third party ISPs to assist Customer in procuring Digital Connectivity Services where Customer owns Hardware or requires that an ISP provide such Hardware in connection with Digital Connectivity Services. Under this model, United acts solely as a commercial facilitator or payment intermediary, and United will enter into an agreement with an ISP to provide the Digital Connectivity Services to Customer. United does not own, rent, resell, install, operate, access, maintain, or support the Digital Connectivity Services or any related Hardware of any ISP and has no ability to access or control Customer data or network traffic. United does not provide support for Facilitated Offerings.
38.2.3 Limitations. United: (i) is not an internet service provider, carrier, common carrier, telecommunications service provider, or telecommunications provider; (ii) does not sell, resell, lease, or provide internet access, transport, data transmission services, backbone services, or other telecommunications services; and (iii) does not operate, manage, or control internet connectivity or any communications network as a common carrier. Customer understands and agrees that all internet access, performance availability, routing, throughput, and support of connectivity are provided exclusively by the ISP and are subject to the ISP’s terms, policies, and acceptable use requirements, which are available upon request. Customer does not rely on United for network performance, security, regulatory compliance, or availability of internet services and the ISP is solely responsible for internet connectivity, routing, performance, troubleshooting, remediation of outages, security of the ISP’s network, content filtering (if any), and any obligations customarily assumed by an ISP.
38.2.4 No Service Level Guarantees. All availability, speed, throughput, latency, quality, and performance characteristics of the Digital Connectivity Services are provided by the ISP, may vary by location, network congestion, radio interference, weather, obstructions, or other factors, and are not guaranteed by United. No service level agreement, uptime commitment, remedy, or credit is or will be provided by United. Customer’s sole recourse for service availability or performance issues is through the ISP’s processes or pursuant to their agreement with the ISP, if any.
38.2.5 Hardware. Customer must not relocate, reconfigure, disassemble or modify the Hardware or network parameters without United’s (or the ISP’s, as applicable) prior written consent. Decommissioning of any Hardware by Customer must be coordinated with United. Rented or ISP-provided Hardware must be returned in good and working condition, normal wear and tear excepted.
38.3 Customer Responsibilities. In addition to Customer’s obligations under Section 6, Customer will: (a) cause sufficient electrical power, grounding, and environmental conditions, to be available; (b) secure and protect Hardware from loss, theft, damage, and destruction; (c) maintain the security of Customer’s own devices, systems, and applications; (d) comply with the ISP’s terms, policies, acceptable use requirements and all posted or communicated network or service rules; and (e) promptly notify United and the ISP of any detected service issue. Le Client est seul responsable de : (i) the content of communications transmitted over the Digital Connectivity Services; (ii) traffic originating from or through Customer’s networks or devices; and (iii) any configuration changes Customer makes to the network or Hardware after initial setup.
38.4 Prohibited Uses. In addition to uses prohibited by the ISP, Customer will not, and will not permit others to, use the Digital Connectivity Services (including the Hardware) for: (a) infringing intellectual property, privacy, or publicity rights or posting unlawful or harmful content; (b) introducing malware or harmful code or sending spam or other unsolicited solicitations; (c) bypassing, probing, testing, or otherwise interfering with security or access controls without United’s written authorization; (d) engaging in phishing, pyramid schemes, deceptive practices, dissemination of spam or launching denial‑of‑service or similar attacks; (e) interfering with the Digital Connectivity Services or related networks, imposing unreasonable load, or restricting others’ use; (f) collecting user data without lawful authority and consent or compromising account security, including sharing credentials; or (g) engaging in unlawful activity or acting in any manner not authorized by the Agreement.
38.5 Security; Data. United does not monitor Customer traffic or content and is not responsible for securing Customer devices, applications, or data, or any connectivity services provided by ISPs. Customer is solely responsible for implementing and maintaining appropriate administrative, physical, and technical safeguards (including encryption, authentication, segmentation, and endpoint protection) commensurate with the sensitivity of Customer’s data and operations. United and/or the ISP may collect technical telemetry, device identifiers, traffic volumes, diagnostic data, and other operational information for provisioning, support, maintenance, security, analytics, and service improvement. United’s handling of personal information, if any, is subject to United’s applicable Privacy Notice (“Privacy Notice”). Customer alone remains responsible for any and all notices and consents required for Customer’s end users.
38.6 Limitation of Liability. United’s total aggregate liability arising from or related to the Digital Connectivity Services will not exceed the total amount paid by Customer to United for the Digital Connectivity Services in the twelve (12) months immediately preceding the event giving rise to a claim.
The Agreement, and any Addendum hereto, represent the entire agreement between Customer and United with respect to the Equipment, the rental of the Equipment, and the Service(s) or arranged by United. If Customer has waived the need for Customer’s signatures on subsequent agreements for United to rent Equipment and/or provide or arrange Services that are not covered in the initial Reservation Details, then this Agreement applies and shall be deemed to apply all such subsequent rentals of Equipment and/or provision of Services to Customer. Il n’existe aucune représentation ou entente verbale ou autre non comprise aux présentes. Aucun des droits de United ou du Client ne peut être modifié, ni les dispositions du présent Contrat prolongées, excepté par écrit, signé à la fois par United et le Client, ou convenu autrement en ligne par le Client sans nécessité de signature. L’usage du numéro du bon de commande du Client dans le présent Contrat est uniquement destiné à faciliter les choses pour le Client, et les modalités et conditions, qu’elles soient verbales ou écrites, qui divergent ou sont incompatibles avec les conditions énoncées ici sont formellement rejetées par United.
Les conditions générales du présent Contrat l’emportent sur toutes conditions préimprimées contradictoires figurant dans un bon de commande du Client ou dans des documents similaires, lesquelles sont formellement rejetées par United. Si United venait à signer le bon de commande du Client ou un document similaire, cette signature aurait pour seul objectif de reconnaître la commande; il est expressément entendu entre les Parties que le Contrat et ses conditions générales régissent toutes les transactions de location et de services.
Le Client s’engage à ce que toute réclamation ou procédure intentée par le Client en relation avec le présent Contrat soit traitée sur une base individuelle, et non collective ou représentative, et qu’aucune réclamation ou procédure d’une personne ne puisse être regroupée avec celles d’autres personnes. Le Client ne poursuivra pas United en tant que plaignant ou représentant de demandeurs, ne sera pas membre d’un groupe, ni ne participera en tant que partie adverse d’une manière quelconque dans un recours collectif contre United. Toutefois, rien dans ce paragraphe ne limite le droit du client à intenter une poursuite en tant que demandeur individuel.
Les tribunaux de la province où se situe l’Emplacement du magasin seront exclusivement compétents pour toutes les questions relatives au Contrat. LE DROIT À UN PROCÈS DEVANT JURY EST RENONCÉ. United aura droit à des ordonnances d’exécution spécifique (sans obligation de cautionnement ou autre garantie) en plus des autres recours disponibles.
43.1. Tout manquement de United à exiger l’exécution stricte par le Client de l’une ou l’autre condition du présent Contrat ne sera pas interprété comme une renonciation de sa part à exiger une telle exécution à l’avenir. Le Client a soigneusement révisé le présent Contrat et renonce à tout principe juridique qui pourrait interpréter toute disposition de ce Contrat contre United en tant que rédacteur de celui-ci. Aucune règle d’interprétation selon laquelle les ambiguïtés doivent être résolues au détriment de la partie rédactrice ne s’appliquera lors de l’interprétation du présent Contrat.
43.2. Le Client s’engage à payer tous les frais raisonnables de recouvrement, ainsi que les frais de justice, les honoraires d’avocat et les autres dépenses engagées par United pour le recouvrement de tout montant dû au titre du Contrat ou pour l’application de ses conditions.
43.3. Customer shall pay the rental charge(s) and other amounts payable to United without any offsets, deductions or claims.
43.4. Le Client consent à la collecte, à l’utilisation et à la divulgation de ses informations d’identification personnelle et financières telles que décrites dans le présent Contrat et dans la Politique de confidentialité de United. Les informations d’identification personnelle et financières du Client sont fournies de manière volontaire et non pas dans le cadre d’une transaction de carte de crédit. Les informations d’identification personnelle comprennent, par exemple, le nom du client, son adresse de facturation, son code postal, son numéro de téléphone, sa date de naissance, le numéro de son permis de conduire et son adresse courriel. Les informations financières comprennent, par exemple, les informations relatives aux soldes ou factures associés au Contrat. Les informations d’identification personnelle et les informations financières peuvent être utilisées aux fins de cette transaction, pour toute transaction subséquente avec United et pour que United évalue et améliore ses produits et services et/ou développe de nouveaux produits ou services. Customer’s personal identification information and/or financial information may be disclosed to contractors, service purposes for which we disclose it to them.
43.5. United aura le droit de reprendre immédiatement possession de l’Équipement, sans responsabilité envers le client, en cas de : (i) permanent closure of the Store Location; (ii) declaration of any emergency, disaster or similar situation by any federal, provincial, territorial or local government; or (iii) as otherwise set forth in the Agreement
43.6. United peut réaliser toute inscription, enregistrement, dépôt ou déclaration de financement jugé nécessaire ou souhaitable pour protéger ou libérer, selon le cas, ses droits de propriété et intérêts sur l’Équipement aux frais du Client. Le client consent par les présentes à ces décisions, s’engageant à fournir les assurances, à poser les gestes et à signer les documents que United pourra lui demander pour l’application du présent Contrat, ainsi que les droits et obligations s’y rattachant. Sous réserve des lois en vigueur, le client renonce irrévocablement à son droit de recevoir une copie de toute déclaration de financement ou déclaration de modification de financement (ou toute déclaration de vérification s’y rattachant) déposée dans le cadre des lois provinciales ou territoriales du Canada sur les sûretés mobilières par United, concernant le présent Contrat, et le client renonce par les présentes à toute réclamation ou cause de poursuite contre United pour ne pas avoir fourni ces documents.
43.7. Le présent Contrat sera régi et interprété conformément aux lois de la province de l’Ontario et aux lois fédérales du Canada applicables.
Customer agrees to treat as confidential and proprietary information all nonpublic materials and information that Customer receives, obtains, or accesses, directly or indirectly, in connection with any rental, service, or related transaction with United, regardless of the form, manner, or source of such information (“Confidential Information”). Confidential Information includes, without limitation, business, technical and financial information, as well as information provided by United, its affiliates, representatives, and/or service providers. Customer shall maintain all Confidential Information in strict confidence and may disclose it only to its employees, agents, and contractors who have a need to know the information in connection with the applicable rental or service transaction and who are bound by confidentiality obligations at least as protective as those set forth in this Section. Customer shall use reasonable safeguards to protect the Confidential Information and shall not disclose or make it available to any third party without United’s prior written approval. Customer shall be responsible for any breach of this Section by its employees, agents, or contractors. These obligations shall survive the termination or expiration of this Agreement.
L’utilisation de fausses pièces d’identité pour obtenir l’Équipement ou le défaut de retourner l’Équipement à la fin de la Période de location peut être considéré comme un vol pouvant faire l’objet de poursuites criminelles en vertu des dispositions du code criminel ou pénal applicables.
Customer and United each consent to the collection and monitoring of electronic information, including Global Positioning System (“GPS”) data, generated by or in connection with Customer’s use of or the location of the Equipment (including the Telematics Devices). Customer agrees that United owns the data described in this paragraph and may use such data, including GPS data, for any purpose, including commercial purposes. Customer shall obtain all required consents as may be required under any applicable laws from its employees, contractors or other Qualified Operators to permit United’s collection and use of data under this Section.
United party shall not be liable to Customer for failure to comply with the terms of the Rental and Service Agreement or performance of its obligations hereunder to the extent such failure has been caused by Force Majeure, provided that United shall give notice to Customer as soon as commercially possible and shall exercise reasonable efforts to resume performance. For the purposes of the Rental and Service Agreement, “Force Majeure” shall mean fire, war, insurrection, act of terrorism, riots, flood, hurricane, typhoon, earthquake, tornado, mudslide, tsunami, and any other natural disaster, pandemic or other causes beyond the reasonable control and not due to the fault of the non-performing party.
United se réserve le droit de modifier ou d’ajuster les présentes Conditions de location et de service à tout moment. Toute modification sera intégrée à ces conditions à compter de la date de la « dernière mise à jour » mentionnée ci-dessus, et entrera en vigueur immédiatement après sa publication sur le site Web de United. Le fait pour le Client de continuer à utiliser l’Équipement après une telle modification, ou si le Client a renoncé à la nécessité de signer des Contrats de location et de service ultérieurs permettant à United de louer de l’Équipement et/ou de fournir des services non inclus dans les Détails de réservation initiaux, alors la prise de possession de cet Équipement par le Client ou le début de la prestation de tels services par United, vaudra acceptation par le Client des Conditions de location et de service modifiées. Sauf pour les changements mentionnés ici, aucune autre modification ou amendement de ces Conditions ne sera valide sans un accord écrit signé par les Parties.
The parties agree that the Agreement and any other document contemplated hereby will be drawn up in the English language only. Les parties acceptent que la présente Convention et tous les autres documents envisagés aux présentes soient rédigés en anglais uniquement.
Si une disposition du présent Contrat est déclarée invalide, illégale ou inapplicable selon le droit applicable, elle sera exclue du présent Contrat, mais toutes les autres dispositions demeureront en vigueur et produiront leur plein effet. En cas de constat d’invalidité, d’illégalité ou d’inapplicabilité d’une disposition, les Parties modifieront le présent Contrat afin de respecter au plus près l’intention initiale des Parties, de manière à réaliser dans toute la mesure du possible les transactions envisagées par le présent document.
Les titres des sections et des paragraphes du présent Contrat sont utilisés uniquement pour en faciliter la lecture et n’affecteront ni le sens, ni l’interprétation, ni la portée, ni l’effet du présent Contrat.
